Mountain HardwearReviews of mountainhardwear.com

Pas goed op, Mountainhardwearnederland.com is een frauduleuze website en alleen opgezet om je creditcardgegevens te stelen/op te lichten.

Dit is een heel goed merk. Deze site is alleen geen verkoper van dit merk, maar overduidelijk een oplichter. - Nergens bedrijfsinformatie of contactinformatie te vinden. - Extreem lage prijzen, vergeleken met de normale prijzen voor dit merk. -Zeer vreemde teksten, bv bij 'over ons', en de pagina's over verzending en retourneren. Er worden bv dingen genoemd die ze op deze site helemaal niet verkopen, zoals bv sieraden. Raar vertaald, alle woorden met hoofdletter.

MH and their shipping carrier OnTrac are thieves! Made a purchased and never received my package. Camera footage never record any delivery on their stated time and day. Contact both losers and both blame each other and no one was willing to take responsibility but both are will to take my money in a heart beat. I lost out big time but I will never buy anything from MH again. Stay away from both. Claim number #00047487

DO NOT USE - CREDIT CARD DETAILS STOLEN? Tried to use the website and on payment there was an issue. Within 12 hours credit card has been used fraudulently!! The fraud could of course have come from somewhere else but the card has not been used in a new place in the last few days.

Their website is very misleading and not user-friendly. I placed an order using a couple of gift cards and my credit card. When I placed the order, company charged my credit card the full amount. Only on the second attempt, did it actually redeem the gift cards that I entered. When I contacted Customer Service to cancel the first order, they could not cancel the order on their end. Instead, I had to wait a few weeks for the product to arrive just to return it. Additionally, the customer service did not offer any concessions to me for the problem I encountered with the checkout experience. What should have been a pleasant shopping experience turned into a multi-week additional labor on my end. When I asked for some form of compensation, the support team said that they could not provide any. No effort was made on the company’s end to remediate the issue on their website either. I will not buy any Mountain Hardwear products in the future.

Oplichters. In eerste instantie bleef mijn bestelling weken in een haven in US . Daarna en nog steeds op open zee. Al 2 maanden. Na annuleren vd bestelling werd alle begrip getoond en beloofd mijn geld terug te storten binnen 10 dagen. Echter na 23 dagen nog steeds geen geld gezien. Trap er niet in .

Bought the Ghost Whisperer Jacket after reading many reviews. At first was quite happy, warm for the weight, nice fit, comfortable. However, this is not a durable piece of outdoor gear! Fabric wore out over the waist toggle, and multiple other places. Down lost loft. Zipper broke. When I contacted them (their German distributor) they wrote back- "Unfortunately, we have to inform you that this is not a material defect. After an internal check with our employees, we can see a lot of frayed holes in the pictures, which occur when the down gets caught. This is why the holes are gaping open and the down is leaking out." Now, first of all this doesn't make any sense, the frayed holes are because the material isn't robust, a tear is a clean line. So be aware this is not sturdy and reliable outdoor gear, nor a company that cares about keeping customers happy. Note: I try to be careful with my equipment. I have had my Thermarest for over 35 years, no problems, except a recent small patch. An REI sleeping bag lasted for over 30. I have had a NorthFace jacket since 1989, though I had the zipper replaced one time. This jacket is falling apart after a few years of light use. I would not buy from Mountain Fragilewear again...

The online Mountain Hardware store used a delivery company that dropped very expensive equipment in my front door (almost on the street) without even ringing the bell. The package was stolen (maybe by the same person that delivered the package and took the "proof of delivery picture"). They are not responsible and/or willing to help their customers.