Jaco
Excellent support
Thank you for your help. It has been very helpful and easy to follow.
Response from MotoCMSFeb 10, 2017
Thank you for your feedback. We are always ready to help our customers.

MotoCMS is one of the leaders in building website templates for niche businesses. The company provides its customers with own content management system and free 24/7 professional support. The website collection contains 2500+ made-up themes for any kind of online business, including blogs, e-stores, landing pages etc. MotoCMS is the best way for non-professionals to build and manage an innovative website without getting involved into code, as well as for professional web developers to save their time and money with exclusive discount plans.
MotoCMS (motocms.com) has 593 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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593 approved reviews, newest moderated first
Jaco
Thank you for your help. It has been very helpful and easy to follow.
Response from MotoCMSFeb 10, 2017
Thank you for your feedback. We are always ready to help our customers.
Jco
I use MotoCMS for all of my website builds. The recent e-commerce release was buggy so I originally had a bad review. The team at Moto worked tirelessly to fix the bugs and that follow-through will absolutely lead to more business from me. It was originally take it or leave it but senior staff stepped in/up and actually fixed issues. They showed they value my business and I'll return the professionalism by sending them more business. Kudos to management at Moto. I appreciate you wanting to make the product better as you continue to dominate not only mobile friendly websites but now the e-commerce world. I also wanted to acknowledge Max Rhodes in customer support for taking this on. You are a valuable asset to the Moto team. Nothing is perfect but I can tell you from this experience that Moto cares and will do everything possible to help your business thrive.
Response from MotoCMSJan 30, 2017
Dear Jaeson, My name is Max Rhodes, I am Customer Care Manager with MotoCMS.com You have been working with MotoCMS since February 2013, 4 years of successful business that showed you the level of our support. I am sure you noticed that our response time has never been more than 24 hours (usually it is 1-4 hours only, which is 95% higher than other businesses in IT industry). We always did our best to solve the problems you had. More than 20 requests from you were solved in a timely manner and you were never left alone with the problem you had. I hope that still matters when talking about our support level. As for the contact information, in 21st century we decided that customers should be contacted by a company, that is why we offer a callback feature on our website, where you will be getting a call (during working hours) within just 30 seconds and you will be able to address any problem you have with a live person on another side of the phone. Simpy enter the number and get ready to answer your phone. In any case, you may reach me directly at +1 (914) 233 57 88 ext. 157 or via e-mail - [email protected]
Jesus F.
Excellent technical support, they resolved my problem really fast
Response from MotoCMSFeb 10, 2017
We are grateful for your opinion. Our team works hard to provide fast support to our customers.
south L.
My experience with the motocms team has been very satisfactory
Response from MotoCMSFeb 10, 2017
Thank you for sharing your experience. We appreciate your kind words.
Quantum C.
Super nice support
Response from MotoCMSFeb 10, 2017
Thank you for your feedback. Our team was happy to help you with your request.
david
Great support
Response from MotoCMSFeb 10, 2017
Thank you. We are always ready to help our customers.
LC
Jay with MotoCMS waited in the chat room while I was hold for 47 minutes on the phone with the hosting company. Nice job!
Response from MotoCMSJan 17, 2017
We appreciate your kind feedback. Our support team is always happy to help our customers. Please let us know how we can improve our service to get a 5 star rating for provided support
Alex T.
Thank you much!
Response from MotoCMSJan 17, 2017
You are welcome. Our team works hard to provide high quality support.