Motivate MDReviews of motivatemd.com

Response from Motivate MDJun 20, 2025

Hey James, This is Drew, the founder of Motivate MD. I don’t typically respond to reviews personally, but I wanted to reach out to apologize directly for your experience. I’m truly sorry that your edit didn’t meet your expectations and that it gave the impression of being AI-generated. We are processing a full refund and will also be reviewing this case further. I do see that your edit was completed about a month ago. Ideally, we like to catch concerns sooner so we can either resolve the issue or issue a full refund—something we’re always happy to do if expectations aren’t met. Honestly, the biggest reason behind our high satisfaction and acceptance rates has always been the use of real, talented editors that also can provide something AI cannot: actual medical experience and a genuine human perspective. This is essential and continues to be a core principle at Motivate MD, because at the end of the day, it’s real people—often with medical backgrounds—who will be the ones reading your essay and making the decision about your acceptance into their med school. Although I'm now an ER attending, I still remember the stress and uncertainty of being a premed and applying to med school… I did not start Motivate MD to provide sub-par services or ever make someone feel like they got “cheated”. We strive for excellence, honesty, and transparency, and keep our services fairly-priced for that reason. Wishing you all the best on your journey to becoming a physician! Please don’t hesitate to reach out if there’s anything else we can do to help. Sincerely, Drew Porter, MD

Response from Motivate MDSep 9, 2024

Hello! We are so sorry to hear about this. We don't have any orders under your name so I'm unable to address this issue and ensure you get the help you need. I want to first make sure you are seeing your full review. Some applicants don't have the correct settings on their Word and miss majority of the edits and comments that were made. We are always happy to provide a 100% refund. We never want someone to feel this way. Please text, call, or email me so I can help. Becca 917-994-0765 [email protected]

Response from Motivate MDAug 21, 2023

Hello Victoria! Your planners that you ordered is being delivered today. Please email ([email protected]) or text/call 917-994-0765 if you don't get it today. I emailed you the tracking number as well so you can see live updates. - Becca

Response from Motivate MDMar 16, 2022

Thank you for providing your feedback. We just sent you an email stating that we will provide you with a full refund since you weren’t satisfied with our services. The team never wants anyone to walk away from our services feeling the way you feel. We were in communication to try to find a solution for you so that you could get the help that you were looking for but unfortunately I didn’t hear back from you. The editor had mentioned the organizational backbone of the essay required drastic revision so we proposed a brainstorming session to help accomplish that. The editor can then carry out a full in-depth review once an essay has the needed structure. The best way to effectively guide someone in creating an essay’s structure is via a brainstorming session. I believe this would have been valuable and helpful in rectifying this situation. Please let me know if you’d like to have this brainstorming session, we can do it free of charge. We wish you the best of luck on your journey to becoming a doctor. Becca 917-994-0765 [email protected]

Response from Motivate MDNov 6, 2020

Thank you for the feedback Cris! We are always more than happy to communicate with customers via email as opposed to our app. We wish you the best of luck with your residency interviews!