MostarleReviews of mostarle.com

Ordered in December as a gift but still not received. Have tried contacting the company but no response. Update: Item has now arrived over a month later (having incurred £7 postage fees along the way). It is much smaller than anticipated but recipient is yet to start the build so time will tell.

Not all the parts came so it can’t even be built. My partner emailed to ask for assistance and no response. I was so excited to buy this as it’s something my partner loves to do but sadly it’s been a huge disappointment and not worth the money. This was his main Christmas present too. I wouldn’t buy anything from Mostarle again.

The product I bought from Mostarle is low quality and very expensive . I requested return, but all i got is a delayed promise that i can get partial refund. Mostarle is not answering my emails anymore. I am very disappointed, I do not recommend to buy from this vendor. Update: Finally i received 40% refund.

Ordret in early december, and have not recived anything yet??? No comunication or anything! I maybe a skam, im not sure??

I bought the Terminator M kit, the bags were labelled incorrectly with bag numbers not corresponding to the contents indicated in the instructions. Worst of all though is that a metal ring which the legs are supposed to be screwed to and which has three holes drilled for this purpose, has not had the thread cut into those holes. They are smooth rather than threaded so it is not possible to screw the models legs in place and the kit cannot be completed. Very poor quality control and no attention to detail. Also ordered a small electric screwdriver which never arrived. Have e-mailed Mostarle just after Christmas, It’s now 11th January. And other than the automated response when I sent the e-mail, nothing since. Nobody has come back to me. They clearly don’t care once they have your money.

Ma femme a eu de gros soucis pour avoir la commande. Malgré des relances, ces mails restaient sans réponse. Et lorsqu'elle me l'a offert et après ouverture de la boite. Dès le 2e schéma l'une des pièces demandées ne correspond pas à la pièce dans le sachet. Certaines pièces sont en trop et d'autres sont manquantes. Fuyez ce site, cela pue l'arnaque venue de chine. D'ailleurs aucunes informations sur les boites ou mode d'emploi quant à la provenance ou la fabrication des produits

Ordered on December 10th, received an e-mail that my order was being prepared and money taken out of my account on the 11th, I tried contacting them through their support team but have received no product nor have they responded to my e-mail. I believe this is a scam company

Absolutely shocking. Ordered item at start of dec. still not arrived. They do not answer emails. Avoid at all costs