Ben B.
Buyer Beware! SCAM
Same experience here. Charged over a hundred dollars to my credit card over a week ago and never heard from them again. Tried contacting them via email, Facebook, Instagram, and their website and received no response. Their phone number says its no longer in service too. Must either be a scam or out of business.
Response from MostarleDec 18, 2025
Thank you for sharing your experience, and we are very sorry for the lack of communication and worry this has caused. We understand how, without updates or a working contact channel, it could lead to serious concern. We have looked into your case internally, and as the order has already entered the chargeback process through your bank, the refund is now being handled directly between your card provider and the payment gateway. Although we are unable to intervene in the bank dispute once it begins, we completely understand your decision and apologise for the delay and frustration that led to it. We are working on improving our communication speed and contact systems to prevent situations like this moving forward.