MostarleReviews of mostarle.com

AVOID AT ALL COSTS Ordered on 4th December and still not arrived. Order MO23472 No reply to chasing email. Now unlikely to be received before Christmas. Do not buy, you will be disappointed!

Same as others, order sat unfulfilled and they never respond to inquiries as a result I’m filing a chargeback. Keep in mind that you only have 60 days to file a chargeback, so I’m guessing that they are stealing peoples monies who fail to do so. Note: You were contacted and failed to respond, I even told you if you didn’t that I was going to file a chargeback. A chargeback is not a long drawn out process, the cc issues immediately issues a refund and then goes after thieves like yourself. I had my monies same day I filed. What a chargeback does do is cause you, the business to incur a fee, and possible blacklisting if enough chargebacks are incurred. That is the reason you are lying right now. Too bad for you , chargeback is filed and I have my monies.

Order number MO21868: I ordered on 1st Dec and have had no information on delivery. This is a Christmas present for my son and is still listed as 'waiting information'. Your products look amazing and I was looking forward to surprising my son ..... I am beginning to think I will be giving him nothing but disappointment. Money is tight and it will be hard to find the funds to replace a gift that hasn't arrived even though it was ordered with enough time. Please update me on what is happening with this order.

Ordered item on 2 December 2025 with 10-15 shipping days to the UK. Downloaded Shop App but no updates, no confirmation of dispatch and judging by the other reviews am unlikely to get this in time for Christmas! Please refund my order #MO22254.

I placed an order (#MO18808) with this company on 11/28. Now it's 12/20 and I have no gift, no money, and no idea if the product I ordered will ever arrive. I've emailed them three times with no response, so I've been forced to initiate a dispute with my credit card company to claw my money back. Just a horrible, horrible experience. I don't know if these folks are outright scammers or it they're just run by a bunch of incompetent morons who decided to take the entire month of December off, but either way, the result is the same. If you're reading this review, don't even think of ordering something from them. Stay far, far away from these clowns.

Order MO22204 - I have written a review previously but have no way to reply to your reply to that to give you my order number. And you have not seen fit to reply to any of the emails I have sent so this seems the only way to get any response. Please cancel and refund my order- I have had to buy an alternative present for the intended recipient as I have lost all faith in this company.

I don’t recommend buying from this company!!!!! Regarding: #MO19196 Like all the other reviews here I ordered a product at the end of november for a Christmas gift. I was asked to download an app for the delivery status and tracking number. I did, but never received any updates on the delivery status. I finally wrote to costumer service. No reply but some days after I wrote, I suddenly got several updates on the package stating that it had been delivered 12 days ago and was now on the way back to the company. Without any messages or updates, and even though I constantly checked the tracking for the last three weeks. Now I just hope, I will get my refund. REALLY BAD EXPERIENCE!

My order MO17740, placed on November 26, 2025, has only been partially delivered (half). The Christmas gift my son really wanted is still listed as "ordered" and hasn't been shipped. My emails remain unanswered. I don't know what to do to get the package or a refund. The order status on the website is now "awaiting information." I cannot recommend this site (the package itself appears to be of good quality in terms of packaging).