Moss MotorsReviews of mossmotors.com

We purchased 1973 MGB Mud Flaps. They are shorter by 1 1/2 inches from the original ones and the MB emblem is much smaller. Too bad.

Just got an cartridge style oil filter for a TR6. I looked carefully before ordering and nowhere does it say that the filter comes with an O-ring. On any of the pictures there doesn't show an O-ring. So I order an O-ring extra. Well what do you think? I open the box and the oil filter has an O-ring with it. I think you oughta mention that an O-ring comes with the filter cause what am I supposed to do with this O-ring now?? by the way I put about 50 miles a year on this car I'll never change the oil again before I croak. Maybe you get with it and mention that there's an O-ring that comes with the filter, at least have a picture with it. So somebody else like me doesn't order an extra rowing for nothing that they have no use for.

Unbelievably expensive with shipping through the roof. The web site I find is impossible to navigate. I end up googling the part and include moss in the search and am able to usually to find the item.

I bought a replacement dash top for a series 1 1/2 E Type from Moss Motors . It was shipped in a box too small for the dash top which caused bending of the ends. I took the cars dash stripped of its original top to 8 different experienced upolhestry trim shops along with the Moss aftermarket das top. . None of the shops would agree to put the top on I purchased from Moss Motors. In explaining their reasons why, I repeatedly heard from the shops that the aftermarket was too thick, too stiff in certain places and would require strong epoxy not normal adhesive spray to attach it. When I started to hear the same litany of reasons why different shops declined installing it , I realized they were correct in their evaluation of this aftermarket dash cover . Now I am left with a car that needs a dash top and I am relatively sure that all these aftermarket tops are all from the same manufacturer regardless of the retailer selling them . I am surprised in a video of a retailer in England selling these aftermarket dash tops the naarrator glanced over the differences between the original dash top and the aftermarket one. The aftermarket's stiffness, thickness, brittleness in certain areas make it a poor choice for replacement I agree with the installers that regular upolhestery spray would not work due to the stiffness of these aftermarket tops. The British retailersaid you can use a hairdryer to warm up this top with its stiff composition but as you work one small section it would gradually stress sections that havent been heated yet and that is going to lead to creasing or cracking. If it is as easy as their sales people claim these tops are to install how about making a video on you tube of you or someone installing one of these aftermarket tops on camera and on youtube . All I know is that our shop is stuck with a $300 top thats worthless to us and I would feel guilty unloading it on some DIY enthusiast. Since we have two of these same series E Types waiting in the wings to do dash replacements on, I eagerly await a video you can refer me to or one your group produces of a filmed installation, step by step, of one of these tops from Moss Motors or one of the hundreds of these aftermarket dash tops the British upolhestry retailer claims to sell I thought it was interesting that their are no product reviews of items on Moss's web site nor is their a place to write them on their site. If you know of a video showing the installation of one of these aftermarket dash tops please include a link to it in your response for my reference and your viewers reference. . Thanks

Lacking customer service follow up. We spent several thousand with them. We had one defective part and returned it. They charged us $100.00 for shipping the defective part back. They said I wouldn't be charged since it's not our fault it needed returned. I wrote several emails and called several times, and they never would give me an answer or credit.

Should have read the reviews before I placed an order. I had the same problem as other when ordering a "$649 complete exhaust". A $4 part (flange gasket)was not included. A part in the middle of the system. Had to order extra parts to get to the $10 minimum purchase. Then they only shipped the parts I didn't need and the needed part took over a week. Bottom line: I can't depend on Moss Motors to provide the customer service that my customers demand. Not a place for professional shops to use.

I had to return an MGB car cover because it didn't fit easily around my two side mirrors. My refund was only the cost of the cover, not any of the shipping. So I ended up paying almost $100, nearly the cost of the cover, in shipping. Needless to say, I will not be buying anything more from them in future. Couldn't there have been some sort of compromise on these charges? (Apparently they preferred to lose a long-standing customer?) After all, I didn't return it for some trivial reason. The cover didn't fit my car.

I was charged almost 10% "sales tax" on an order shipped to Florida. The company's site states clearly "By law Moss Motors must collect sales tax for orders shipping to California and Virginia." This is on top of many parts poorly made in non-US or UK countries. 4 email contacts to the company, NO response at all. As others have said - horrible customer service. Their business philosophy must be "We have it, you need it, deal with it".