Moss MotorsReviews of mossmotors.com

Their shipping prices are ridiculous. I have purchased a few products from them and the shipping for a $20 part that is small and plastic was $24. They claimed it's because I live in Hawaii. I ship items back to the mainland and it doesn't come close to $24.

Worst customer service ever. Shop anywhere but Moss Motors! Update: I placed an order in 2026 (~$500) & was denied. Fair enough.

Poor customer service. After spending nearly 30k on a resto project, was refused return of one, and purchase of another, more expensive metal part, because I was past “official“ return time period. Was informed by “sales manager of 25 years” that he didn’t have authority to okay the return. That alone says a lot about their customer service commitment . I’ll source parts elsewhere. They have lost an excellent customer.

Moss has a terrible customer service, I recently bought a new rack and pinion for my 80 mgb and when I opened the box the part was defective and unsafe to install I called and explained the problem expecting to get a return label and they have been giving me the run around and no return label, they have no concern for customers safety or satisfaction. They are a terrible company and I suggest never doing business with them...they suck...go to amazon or rock auto..