Mortgage Solutions FinancialReviews of mortgagesolutions.net

When Mortgage Solutions took over my loan, They paid my property insurance out of escrow twice. That began 7 months (so far) of phone calls and promises from them that they will get it straightened out. Now, it's gotten to threats of forclosure and damage to my credit even though I've paid my monthly payments every single month. I haven't, however paid the increased amount due to their mistake and that's why the threats. I can't wait to see them in court and see what the judge will have to say. People have had their mortgages written off by judges due to lender malfeasance. I'm not planning on it but that would be nice. I had no choice when Mortgage Solutions took over my loan but if you do, DON'T USE THEM EVER!!!!!

I am currently working with this company and the after the reviews I have read I know firsthand these people are not lying. I have been asked twice to send the same information to them and then it's weeks or months before I hear anything back. I was talking to a co-worker about them and he said they did the same thing to him and this man has no reason to lie. I have tried to be patient and understanding with them but after my experience so far, reading these reviews, and what my co-worker told me I'm done with them. I'm taking my business elsewhere....

If I could give them negative stars, I would. We applied for a refinance through a local loan broker in Arizona (FHA) in April. We received initial approval from them right away. When our file went into underwriting, the nightmare started. The underwriter would take weeks to review a small item, approve it, then add an additional item. This dragged on for months. They missed our target closing date of June 28. Took another month to re-underwrite it and missed the end of the month cut-off, requiring us to make an additional end-of-month payment to our current lender, which started the underwriting process all over again. When they finally cleared our loan for funding, they used an incorrect payoff amount (off by almost 7 grand) and wired the wrong amount to Title. They then had to start the loan process ALL OVER AGAIN. At the end, I had to call, email and follow up daily to get someone there to stay on the ball and get it done. They once again missed the close-off date at the end of July, then again at the end of August. Our loan finally funded on September 1, a full five months after we started the process. This is the 6th mortgage I have signed for in my life and I have never dealt with a company that is less accountable, more disorganized and more unprofessional than MSC. Stay far far away…. Honestly… I would sign with a loan shark before ever using them again.

I'm working with them from March and we can't get us closing date last 5 weeks they keep saying next week

The most dishonest and disingenuous company in Colorado Springs. BAIT AND SWITCH CLOSING TACTICS. RUN!! NEVER will you get a phone call or return response during business hours! They are horrible to military families.

I signed documents to get the preapproval process going back on April 8th. It is now June 6th and I don't have a clue where I stand and I feel like i'm being strung along. My loan officer hasn't been communicating with me at all, even after being told "good news" on several occasions. This has been dragging on for 3 months, despite my very quick turnaround sending required docs (same day or next day). I'm frustrated.

Avoid the Colorado Mortage Solutions Financial (specifically Jayda Matekovic) at all costs. This is a place that will string you along, zero communication, and treat you with little respect. It isn't worth the hassle to deal with a lender who is not honest from the get go.

Very dishonest business practices. Will tell you to sign their disclosures to keep the process moving. Loan officers are extremely unprofessional. Will request prior CD’s so that they can have something to “work toward”. I went with another mortgage lender, and my closing was 1/4 of what MSF was quoting me. Loan officer even referred to me as a jack off. I haven’t dealt with them since 2018, but they’re attempting to gain my business after are disastrous attempt to be my mortgage lender that went south with a quickness due to their dishonest practices. Avoid at all costs. CFPB Notified; Mark Faulkenberry and Robert Stern shouldn’t be trusted.