Mortgage Solutions FinancialReviews of mortgagesolutions.net

I originally saw their advertisement on Facebook, no FICO score requirement, etc… I filled out the form back in December that I was interested in seeing if I would get approved. They reached out to me a couple weeks ago, I completely forgot that I even submitted a request. I did the application process and even submitted a letter of explanation. Francisco told me the letter looked great and would work on getting me approved for a VA Loan. I have not heard back from him unless I call/text first. It’s always “nothing yet” or left on read. I told him if I’m not approved just tell me that as I had originally told him “I know I might not get approved but I’ll try the application process.” We ended up finding a house we really liked and I felt like I was pestering him with any updates on the approval process, still “nothing yet”, “it takes time” or no response. The house has since been sold. Was listed the day after he contacted me (Feb 6) and just sold today (Feb 26). Please do not use this company. He is probably trying to hit his application metrics and does not care and leaves you high and dry.

Veterans do not use this company. They are complete scam. They will do what they have to do to get paid in their pockets. And they will never help you with any other issues. After that, they only care about themselves and they make thousands of dollars in points on you that other lenders will not do stay clear away from this company.

Writing this as a seller. This company has cost us $10,000 in losses and we're late to close by 2 weeks. Nearly lost our contingency and nearly had further damages. They always have excuses that carry no merit. After talking with the buyers, it was understood that everything going wrong was due to their lender. Expect any statements made in good faith to be broken and to expect financial hardship as a result of lack of performance. To quote they "do not just jump out of bed to print documents to make sale on time" If your buyer is using this lender, I would strongly suggest you reject the offer.

This is the worst company. Like pulling teeth to communicate and when they do it's BS. missed two closing times because someone forgot to do paperwork so they had to scramble at last min. Was told we'd close same night. Ended up closing next day after missing first time set for that day. Had a ctc night before and they never sent paperwork to title company till next day and waited 2 hrs after new time that's was scheduled to close. Realtor would be told one thing and they'd tell us another no one was ever on same page with this company

Extremely disappointing experience — not trustworthy at all I had a terrible experience with MSF Lending - Mortgage Solution Finders, Inc. Despite having several offers from other lenders, their team kept insisting they could match or beat any offer. I trusted their word and moved forward with them. However, as the closing date approached, communication completely broke down. I called almost daily, but as soon as the receptionist recognized who I was, I was told the loan officer was “not available.” Then, shockingly, just 48 hours before closing, they demanded an additional $14,000 to proceed — otherwise, I would lose my deal and down payment. It was by far the most stressful and unprofessional experience I’ve ever had with any lender. I strongly do not recommend MSF Lending to anyone looking for a reliable mortgage partner.

My wife just passed away and the funeral expenses were a little more than I had anticipated. Called Mortgage Solutions Financial on 2 separate occasions to ask for a forbearance or postpone 1 month payment and tack on the end to help get my finances back in line. Both occasions I was offered no assistance because I am not past due. I have never been past due and therefore don't qualify. I was trying to be a responsible customer and take care of the issue before it went too far. Rebuked both times even though they would still be able to collect their interest, in fact more because of the additional month tacked on the end, so it would make them more money. Makes no sense to treat a good customer so poorly who has just suffered the greatest loss he can imagine. So much for being a good person. It isn't rewarded.

Run at all cost. Ive been fighting them for a couple years to get them to be honest with me. There are payments missing, money gone, they are messing with my account. Im too the point of getting an attorney to keep my house,all they want to seem to do is take advantage of VA loans. They dont care, they lie, steal, and abuse the system that they have to watch people suffer. Then they wonder why we flip out on them. Run, let the company fall hard.

We saw the Mortgage Solutions advertisement and decided to try for a pre-approval letter to start house hunting. In the advertisement, it was stated that VA loans have no FICO score requirements and with a good 12 month payment history one could get approved to purchase a home. I thought great, I have a lower FICO score due to a divorce (4 years ago) but had some credit issues soon after my divorce, but have since righted the financial ship. I contacted Mortgage Solutions and they were happy to help...at first. I filled out the application and at Don Medina's direction, I completed a explanation letter to explain past credit issues. Don sent me a sample explanation letter and I constructed my letter the same. I spoke with Don Medina and he said my explanation letter was excellent and he sounded very encouraging. I text and emailed him several times after our initial conversation and he always answered promptly ( I only do text or emails for a matter of record). After about a week with no contact, I contacted him via email to just check in and get a update as to where my application was in the system. Don immediately returned my email stating he was in training and to call him after 5. I replied, sure. After 5, I emailed him and text him asking if he was ready for a call. All I got was...crickets. No reply, no answer. Giving Don the benefit of the doubt I waited the rest of the week and the weekend before I made another attempt at contacting him. I believed he may have gotten busy or was still in training, and had forgotten our conversation. The following Monday, I again attempted to make contact with Don via email. Again...nothing but crickets. Don has ghosted me. I can only assume I was not approved and now just a number so the grown ups can pat themselves on the back feeling proud of how many applications they had that month. What really aggravates me to no end is if I didnt get approved, have the common professional courtesy and guts to let me know. I knew when I applied for the loan there was a possibility I would not be approved. Its okay, im a big boy i can handle it. I will try again in the near future to buy a house, but it will definitely be with another mortgage company. After reading the reviews on this site I feel I dodged a feces hitting the oscillating motor moment.