Morgan PropertiesReviews of morganproperties.com

Mrs. Judith in willow lake apartment was super helpful through my moving process.

We moved into a property owned by Morgan Properties on June 7. As soon as we finished moving all of our stuff in, the apartment flooded due to a leak in the bedroom. The complex helped us and moved us to another apartment. When we moved in, I noticed both bathtub faucets were leaking and I notified maintenance right away. On June 19th, there was a leak that flooded the carpet in our 2nd bedroom closet. It ruined many of our daughter's books. Maintenance came and turned off the water to stop the leak. Now it is July 17th, the leak has yet to be fixed and the water is still turned off in our guest bathroom. The closet is unusable, as is our guest bathroom. We just want out of our lease. We did not cause the leak. We reported the everything right away, and still we are waiting on it to be fixed. Morgan properties has denied our appeal to be let out of our lease twice now! These problems are not our fault! We have two young daughters who are being exposed to mold (we have found mold under our kitchen sink, and we believe there is mold in our bathroom as well as in their closet). Mold exposure is NOT healthy. Especially for young kids. I have posted pictures and videos on Yelp of the leak and mold. WE WANT OUT OF OUR LEASE!

Refuse to communicate, Unsafe, Unfair, and Financially Abusive – BE WARNED if you plan to move in Timberlake Apartment Homes. I have lived here over 3 years now I like my neighbors, the gym and my apartment setup. However, I can not tell you how many written and verbal correspondence I have made to Morgan Properties management, Morgan Properties compliance and Morgan Properties legal and Morgan Properties Executive team with no responses. I am exacerbated with Morgan Properties locked me out of my rent portal with no policy support — forcing bank check payments traveling I travel most of the time and depend on making online payments. They have took me to court almost monthly for 2.5 years, charging $180+ fees each time on top of the late fees due to them unlawfully and illegally locked out of the online portal preventing me of making payments. I’ve paid over $13,000 in fees while: Elevators broke constantly (I’ve been stuck inside!),Call box never worked (zero building security),Mice in my unit and toilet running for weeks increasing my sewer bill. Now they’ve forced me into a $70 internet plan from my $25 a month plan and service is worst. Moreover, I can not receive any refund for lack of service due to bulk services. This is systemic, not personal.

Frank the Maintenace man came in to fix some blinds that needed to be replaced at a timely fashion and was also able to tell me what color my walls were so I could get some paint to touch up a few things! I lived here years ago in 2018-2019 and was happy to see a familiar face that i could trust to come do work inside my home:)

Over priced!! And why are we paying for the entire building for their boiler???? That is an extra $200 we pay with our rent and this company allows the complex to keep the pool closed for THREE days out of the week for the summer. Poor kids can't swim mon-wed! WHY??? ARE YOU THAT CHEAP?? Make us pay so much money but won't pay for 3 days to have life guard. The amount of money we pay. Everyone should be at the pool everyday at Chesapeake Glen apts in Glen Burnie Maryland!!! Is the staff trying to pocket that money for themselves? Also this company allows the complex to charge for guests at the pool?? Don't we pay enough? Why are you charging for guests but won't let us in mom thru wed??? We were told no one utilizes the pool those day?? WHO DOESNT??? Because so many amy children and parents I have heard complained! Also, what about new incoming tenants ?? They probably will utilize the pool!!? Almost $1600/mo everything should be included like the water, sewer, and gas! And why is that even on thag separate bill?? That's part of the G in BG&E bill!! Are we paying that twice?? And why is the boiler not part of the electric or gas bill...how the heck is that whole separate bill??? This is porr business for apts! You want people to make THREE TIMES the rent but then charge them for even more than what they can afford for two separate bills that have to be paid when the rent is due but let allow THREE DAYS for the pool to be closed!!! DO. BETTER!!!

Not just one experience, but overall experience. My maintenance and office people are VERY nice. I trust and like them. But Morgan Properties huge increase in rents and then adding on fees (!!!!) show little care for the people who live there. It's way over the rental % of our area and of the US in general. I have lived in apartments for probably over 40 years. I have never had to pay water, sewage, trash as separate items. the snow removal recently was not acceptable. the streets were not plowed in a timely manner for people to get out of the apartment complex to go to work. The sidewalks were not cleared nor salted. this should be done before the morning commute hour. AND there is a snowplow sitting in front of the apartment office!!! It sets up a dangerous walking situation both to get to your car and to try and take out your trash. The snow was above our ankles and you couldn't see curbs and medians. I have enjoyed living here and think Rachael and Melissa do a great job. But I am losing trust in Morgan Properties as a whole...do you really care about the people to whom you are renting? I prefer this feedback to be anonymous!!! so I hesitate to share some of these things. I don't want to cause trouble but I think you should know how low the trust factor is.

My experience with Natasha Chamberlain, the Assistant Property Manager at Park Towers Apartments in Richton Park, has been extremely troubling. After I experienced a medical emergency in August 2024 related to my autism, she issued an eviction notice while I was still hospitalized, despite being informed of my condition by emergency personnel. Since then, my rent payments have been refused, my portal access revoked, and my September rent was refunded without explanation, leaving me unable to pay that month. Maintenance staff, under her management, have given conflicting statements about having a copy of my apartment key, raising serious security concerns. Attempts to resolve these issues have been met with communication barriers and retaliatory demands, such as upfront rent payments and restricted services. The treatment I’ve received reflects clear discrimination against me as a person with autism and has made me feel unsafe in my own home. I urge Morgan Properties to address this unprofessional and discriminatory behavior immediately to ensure fair treatment for all tenants. Avoid this property if you’re looking for a supportive and respectful management team.

Slums of Webster Shootings, drugs, car break-ins, neighbor entering apartment without my knowledge or approval, installed listening device without my knowledge or permission, took a lot of extra money out of my bank account without knowledge or permission, maintenance manager nasty and clueless. Office entered without knowledge or permission while I was sleeping, scared the **** out of me. Treat residents like rats. Forcing residents to move so they can rrenovate their apartment and rent it at a higher price, even the disabled.