Sirena
This is the second review I'm writing…
This is the second review I'm writing for Morgan and Morgan. Maybe they'll pay attention this way. This is what the owner is doing for his brother's legacy? I looked at the other reviews and it states, "communication problems" and "ghosting." I'm an English teacher with five degrees including a master's, who has worked in almost every industry. I even gave compliments to all the people answering the phones and how empathetic they were. Most of the over 450 lawyers I've contacted have been rude or hung up on me because I'm a teacher with a crooked union who won't help. Can anyone help me? We have rights too. You have that right. I'm the one who has tried to be in contact with them and they don't get back to me when they say they're going to, but I signed some papers. I have yet to speak to a lawyer to see if they've even taken my case. I don't remember how many people I've spoken to and how many people, from which state, I've been transferred to. I got a call yesterday where I spoke to Dawn for so long and she reassured me they would help, she escalated the situation and stated someone would get back to me this morning. I don't have any calls and I think I first contacted them two weeks ago. Do not apologize to me again. Train your entire staff of attorneys!! Nobody else. They've gotten lazy and think they work at the best law firm. Why don't you have a professional release day and go over all your reviews from every site and teach them about the importance of customer service. Also, about what departments you have, how they are and are not able to help, give their names, which site they're at and their phones numbers. I've wasted more time trying to reach who I need to reach. Your firm was first on Google. Act like it. I just called again, got transferred, and it went to voicemail so I hung up.

