More than a Backpack is listed under Accessories.
More than a Backpack (morethanabackpack.com) has 103 customer reviews on Five Star Index, with an average rating of 2.7 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 51 reviews with 1 star · Clear filters
S A.
I ordered a weekender. Articel description was that the handels are made out of REAL LEATHER HANDLES. When I received the weekender it was a very low no quality product WITHOUT real leather handles. I sent the bag to MY COSTS back and I NEVER get a refund! The worst company ever! DO NOT BUY, I would love to quite this chapter and I am happy when I help somebody to avoid this mistake to buy from this company.
Colin B.
Never sent the item and then totally stopped responding to me. Definitely seems like some sort of scam.
Allison B.
Appalling. These bags are cheap Chinese imports hiding behind a high quality, charity supporting UK website. My bag did not include everything I had paid for, and then broke after one use. After being ignored I had to raise a Paypal dispute to get offered a refund, but I have to pay return postage, so this inferior product has cost me £4.45 which I am pursuing through Paypal as this breaches UK law. Customer service is terrible. Avoid this company at all costs. Even if the bag was supplied according to its description and was not faulty, the quality is £5-£10 market style bag. I paid £34 and that was with a discount. I cannot stress enough how awful this company and their products is. Please save your money and stress and go elsewhere.
Di
SCAM!! BE AWARE!!
Domantas J.
Worst page ever. Do not order anything from them. I paid over 40eu for a dog backpack. It never came to me and they also did not give me any refund and started ignoring me. I will contact customer rights and that is what anyone that was scammed the same way should do. We need to close down this awfull “company”…
Evelia La V.
I wish I had read the reviews before ordering from this company. No communication or response to my inquiry. I know what to do next. Contact my credit card company and resolve the issue. This company had until 4pm to return my email with valid information!!!!
Joy C.
Do not purchase any bags from this company. The bags are cheaply made and do not last long unless you plan on carrying little to nothing in the bag. I purchased a bag (see pics) in January and this is how my bag looks at the end of February. I was using this bag as a book bag and only carried my laptop, a folder and a pencil case daily. When I reached out to More Than A Backpack, I was told since they can't prove how the bag was damaged that they could send me another but I would have to pay the shipping cost of $15. This is unacceptable. Why should I have to pay more money when I already spent $40 for the bag that I used for a little over 1 month? BUYER BEWARE! DO NOT PURCHASE ANY BAGS FROM THIS COMPANY!!!!
Niall
Terrible customer service, definitely won't be ordering off them again and never recommending them. Can't even be bothered to spell your name right. Also package comes from China so expect a long delivery time.
