Teresa M.
I couldn’t get my order placed on line
I couldn’t get my order placed on line. I was ordering a few different items and it wouldn’t let me go back for the next item I was ordering after checking the first item. I tried to use the “contact us” to place my order but it kept saying I needed to use their business hours to place an order. I was finally able to get ahold of someone but it still took about an hour to place my order. My total time spent on trying to place this order was 2 hours. It should never take that long to place an order for 4 different items! The person on the phone did not seem to know how to place the order and kept asking the same questions over and over! I will never order any of your products again and will not recommend you to anyone I know!
Response from More of Me to LoveAug 18, 2025
We’re truly sorry to hear about this. We completely understand how frustrating and time-consuming that must have been, and we sincerely apologize that the process did not go smoothly. Please know that we’re already looking into what went wrong so that future customers don’t run into the same issue. Your feedback is incredibly valuable, and we’ll be using it to improve both our website and our phone ordering process. We do hope you’ll give us another chance to make it right. If you’re open to it, we’d love the opportunity to personally assist with your next order to ensure it’s quick and easy for you.