MoparOnlineParts.comReviews of moparonlineparts.com

Bought a plug and play door actuator from Mopar, paid a workshop to fit it, it didn't work, I took it to a RAM dealer and they charged me $250 to tell me the part was faulty. It's so far cost me $600 and no fixed door. Tried to contact customer service, no response online, or by phone.

Absolutely dreadful experience. I enquired about buying the Mojave hood kit and specifically questioned before purchase about shipping from the US to Australia. Where I was advised to use a freight forwarder. As of this time my shipment has been stuck for the past 3 weeks, Mopar Online parts has ignored all my emails requesting the customs documentation that needs to be signed by the seller. There has been over 10 follow up attempts and every single one has been ignored. Justin the manager has specifically asked for me to contact him from my google review and I am still met with silence. If you are shipping something internationally DO NOT USE MOPAR ONLINE PARTS. They’re useless. Mike’s customer service was dreadful as well, multiple attempts at just trying to receive one standard document so I could organise shipment.

Accepted and processed my payment to order a part that has been on national back-order for months. A week later I contact them to see when I will see my part. he replies that he can't get it and has no idea when it will be available. Says he can refund my order if I don't want to wait. This is a BS "Parts Flipper" company

I will never order from this company again. I ordered alternator wiring from them and it took so long to deliver. I got it from somewhere else. When the package arrived I never opened it. Contacted the company 2 days of having it and will not accept the return. Unopened in original packaging. I would understand if it had been opened, but no return on factory sealed part? C”mon. Do better bussiness!!!!

I ordered a thermostat for our Jeep and either I accidentally fat figured the zip code or when they had another store ship the part gave them the wrong zip code. But either way it got delivered to an address that does not even exist. Most of the time when you order something from a reputable place it verifies the address you put in is a real address. I guess theirs does not. I tried contacting the company delivering it, UPS & then USPS, once I noticed it had the wrong city & they said the address had to be changed by the company. Not sure how they delivered it to an address that isn’t there. Needless to say once I could get ahold of MoparOnlineParts it was already delivered and they said there’s nothing they could do about it. DO NOT ORDER FROM THIS COMPANY!!

ordered a sway bar, was charged overnight shipping, 6 weeks latter after being told it was sent ups 2-3 day shipping still have not received the part. After many e-mails I would have to say they totally lied about the fact they have not even shipped the part yet. Still have no Idea if they even have one. No tracking number was provided even after specifically asking for it. All signs this company is a scam.

DO NOT BUY FROM THIS SELLER! I ordered a part and waited two weeks for delivery. Tried to contact with no response. I disputed the charge with my credit card company and like magic, I received a communication from the seller stating that the part is now out of stock and will not be available for 2-3 more weeks. Canceled my order! Shady company.

Scam, sham, worst service, criminals! Tried to charge me $1600 shipping for $400 parts. Carlos sales jerk confirmed parts were in stock. Re ordered, received confirmation of order was told 10 days to receive, never received.