MoparOnlineParts.comReviews of moparonlineparts.com

I order a part and they sent me a totally different part displayed on the image on the website i requested a a return which sucks because they charge you a lot for their mess ups but wtv the worst thing was that i never got me refund and after calling several times the same person for PARTS had the worst customer service and had an attitude like he hated his life and ofc hated his job and seemed like his only job is to sit on his ass rub his belly button and not do his job

Scam site!!!!

A day after my order was accepted, I received an email explaining Chrysler updated the part number (same exact part) and it will now cost $100.00 more. Mopar Parts Webstore website still shows the part number I ordered available for order at the original price. I called the 800 number provided and got the run-a-round from the parts counter at Lakeland Chrysler Dodge Jeep. I was told they will not honor the price on their website. Sounds like this is a common practice for this seller.

Literally the worst shopping website on the internet for mopar. I had the Same issue as many other people IE: slow shipping etc. but they actually sent me the wrong color then said they would not pay return shipping because i didn't enter my vin, but i verified the make, model and color on the main page.. Absolute total scapegoat to get out of shipping.

I ordered some hardware for mounting 2nd hand oem running boards. Essentially just some bolts and washers and what have you. Was told it would be 7 to 10 business days. Its going on 15 business days now. At least it was only 40 bucks. After reading the other reviews here I'm not going to put myself through the torture of trying to contact them. Update, I did end up contacting them, I wish I hadn't. My order has been sitting idle in their que for over 2 weeks now. Upon my inquiry they finally shipped it out with no explanation. They just said "it shipped today". UPS tracking says it will be here on the 22nd, over a month since i made the order. When I responded with my frustrations they just said, "sometimes we see faster delivery dates than quoted". Didnt bother to adress why it happened or even apologize for how long its taking. They're not a scam, they just suck. Im not sure which is wosre.

Ordered a remote start kit, 30days later still no product, no reply to any of my inquiries as to where my product is at. Had to file a claim with my credit card to get my money back. This place is a scam apparently.

I’ll never buy anything from them again. They just take to long ship out your parts. I made an order on Tuesday for a bolt and a nut for my strut and it’s now Friday and can’t call them and I emailed them yesterday haven’t heard anything back and now I probably won’t get it until next week. Ridiculous I have to wait over a week for a bolt and nut to finish this job. Why does it take a full week to ship something out when it says it’s in stock. Makes no sense to me. I made an order about 2 weeks ago for $1500 and that took over a week too so I’ll go elsewhere for now on.

Definitely a scam site. Ordered an engine air filter months ago. Can’t get calls returned or emails. Reported to the BBB