MoparfactorypartsReviews of moparfactoryparts.com

Don’t order from here it’s just scam a bot control site they don’t have any thing just to steal ur money

Do Not Order. No parts in stock. No customer service number. Just a chat program with someone in China responding. DO NOT DO NOT DO NOT OREDER. I hate scammers and this site looks legit and I don’t want you feeling as dumb as I feel.

Lies lies lies. Don’t even have item in stock. They sell from retail dealers not their own warehouse. They won’t ship when they say and won’t tell you when it’s going to ship. This site is a scam. Do not buy. Nothing but a few people sitting in a rented office with nothing to sell, then take your work order and send to local dealers for shipment.

The website says parts are IN STOCK, but they're NOT. Why is this so difficult? If they can't keep on top of their inventory, they won't be getting my business. My Jeep had to sit in the garage for nearly a month waiting for 2 parts to arrive. If I had known I had to wait a month, I would have paid an extra $20 and bought from my local dealer. Very annoying. I'll just shop elsewhere from now on.

One star is the lowest you can choose on here but this company deserves no stars. I ordered from them 4 times and each time them managed to drop the ball it up. They either lied about the part being in stock or sent me the wrong part. I'm currently waiting on a part that was supposed to be in stock mid November and cant request my money back because they cant find my order. If you need parts for your vehicle i would highly suggested using anyone else if you want save yourself time and headache this company causes.

Ordered 2 rear seat heater switches and they only put 1 in the box mailed to me. I have called more than once and keep getting the run around trying to get what I purchased. The website shows 160 of the part in stock but I was told that they have to locate a vendor that has one. Don't waste your time and money if you can help it.

I was not sent the part that was ordered. I've sent two return tickets and two emails trying to get the part returned but the company does not reply. I ordered a seat adjustment motor for 2011 Chrysler 200. These are all the same, and were clearly shown in the drawings on the site. The part that arrived is not even close to the correct size. I cannot figure out what car this would go to.

I purchased a new upper and lower steering shaft and upon arrival the two didn't work together. I reached out to MYMOPARPARTS.com and spoke with Cydne O. and we spent 40 mins on the phone going over all the superseded part #'s for the intermediate upper, she took the time and put in the effort to guide me to the correct one, I really appreciate the effort. She could have just said this part # will work and moved on from me to the next. MYMOPARPARTS.com has been added to my internet favorites. Thanks Cydne O.