customer
Misleading “robotics” event that felt more like a high-pressure sales pitch
I attended a Moonpreneur “In-Person Robotics Event for Kids” after responding to a social media advert that said: “In-Person Robotics Event for Kids (7–14 Years). Give your child a hands-on introduction to robotics, coding, and STEM learning. Fun activities, real robots, and an unforgettable experience!” The advert was accompanied by an image of a child interacting with (humanoid, legy style) robots, so my expectation was that this would be a genuinely hands-on robotics session. Unfortunately, that is not what we experienced. The event itself was poorly signposted, which meant many families arrived late. As a result, the first half hour was largely taken up with admin and getting everyone logged into Moonpreneur’s system. It quickly became clear that this was not really an in-person robotics workshop. The person in the room was mainly facilitating, while the actual teaching was delivered remotely via a screen at the front of the classroom, with the children following along on laptops. There were no physical robots. There was no practical interaction with robotics equipment. There was no circuit board for the children to use during the session. The activity was essentially coding on a screen to make lights turn on and off on a virtual circuit board within an online platform. To be fair, the remote teacher was good. They were engaging, clear, and my daughter enjoyed the task. The coding element itself was accessible and interesting for her. My issue is not with the remote teacher or the fact that my daughter found the activity enjoyable. My issue is with how the event was advertised and sold. At the beginning of the session, the host said that, as a thank you for attending, everyone would receive a free circuit board to take home. My daughter was excited about this. However, at the end of the session it became apparent that the “free” board was only available if parents signed up there and then for Moonpreneur’s paid course. That was not made clear at the beginning. We were left with nothing because we did not sign up on the day. I found this extremely misleading, and other parents at the session appeared unhappy about it too. While the children were occupied with the screen-based activity, parents were given a sales pitch. We were told the course would cost around £850 for the year or £100 per month. That is a significant amount of money for what appeared to be a remote learning programme that parents would then support at home. During the session, I looked up the board being discussed and realised it was a BBC micro:bit. These boards are inexpensive and widely available, and there are many free, high-quality lessons and projects available online through the official micro:bit and Microsoft MakeCode platforms. In fact, the activity being demonstrated appeared very similar to free introductory micro:bit coding resources already available online. That made the whole experience feel even worse. We had attended expecting a hands-on robotics event. Instead, we received a screen-based coding introduction, followed by a sales pitch for an expensive subscription, built around technology and learning resources that are already cheaply and freely available elsewhere. In my opinion, the sales process was completely inappropriate for an event aimed at young children. It felt like the children were being used as part of the sales funnel. They were promised something exciting, got engaged in the activity, and were then put in a position where they would naturally be disappointed if their parents did not sign up immediately. The comparison that comes to mind is old-fashioned timeshare selling: get people in the room with the promise of something appealing, make it feel exciting, then apply pressure to buy on the day. I can only comment on the one Moonpreneur session I attended. The host was polite, and the remote teacher was engaging. But the overall experience felt misleading, sales-focused, and not aligned with the advert that brought us there. There was no meaningful hands-on robotics. There were no real robots. The promised free board did not materialise unless we signed up for the paid course. The sales pitch was far too prominent. And the core learning activity appeared to involve technology and resources that families can access themselves for a fraction of the price, or for free. The one positive outcome is that we discovered the BBC micro:bit, which I have now ordered myself. I will be using the free online lessons with my daughter instead. I would not recommend this event unless you are fully prepared for a sales pitch and understand that the “robotics” element may simply be a screen-based coding simulation. Based on my experience, I would not deal with Moonpreneur again.




