Moon Mother Hemp CompanyReviews of moonmotherhemp.com

Response from Moon Mother Hemp CompanyApr 22, 2020

Hi Cheta, Thank you so much for your recent purchase! We love that you like the product! The balm that you bought from our site for $42 (with coupon) is our 2 ounce balm and is normally priced at $60! :-) The one for $32 at the local store is only 1 ounce size so it has half the amount. We love our retailers and encourage you to shop locally but wanted to make sure you knew that we were not charging more on the site. Please feel free to reach out with any questions or needs! Happy to help!

Response from Moon Mother Hemp CompanyMay 21, 2020

Hi Yvette, We are glad that you love our products and appreciate your support. We recognize that CBD can be a big expense for some, so we regularly provide discount opportunities to make our products a bit more accessible to everyone. Also, we do offer an Assistance Program, which may interest you. Please feel free to reach out to us by phone or email and we will gladly explain or walk you through the application process. Hopefully this is helpful to you! Warmly, The Moon Mother Hemp Team

Response from Moon Mother Hemp CompanyFeb 12, 2020

Hi Linda, Thanks for your feedback! We are always happy to help you find a shipping option that will allow your products to get to you more quickly. However, per our shipping policy listed on our website, we generally ask that our customers allow 5-7 business days for delivery. Please don't hesitate to reach out to our customer service team for further assistance! Warmly, Madisen of the Moon Mother Hemp Team

Response from Moon Mother Hemp CompanyJan 22, 2020

Hello! Our team is so happy that you are finding our products beneficial. If there is anything we can do to make you experience even better, please feel free to reach us at (303) 442-2983 to speak with one of our customer service representatives. We are always happy to answer questions or chat about any needs you might have! Thank you so much for your positive feedback! Warmly, Madisen of the Moon Mother Hemp Team

Response from Moon Mother Hemp CompanyJan 22, 2020

Thank you for your feedback, Venida. We are thrilled to know that you are enjoying our products and have been able to take advantage of our sales! Our team strives to provide the best service possible, so, if there is anything we can do to further enhance your experience with us, please let us know! Warmly, Madisen of the Moon Mother Hemp Team

Response from Moon Mother Hemp CompanyJan 22, 2020

Hi Karen, We appreciate your feedback. Our team really strives to complete each order quickly and accurately, but mix-ups unfortunately still happen from time to time. Hopefully, the way that this was corrected was timely and you were satisfied with the products you received. We look forward to continuing to provide you with the best service that we can, and are thankful that you chose to use us on your CBD journey! Warmly, Madisen of the Moon Mother Hemp Team

Response from Moon Mother Hemp CompanyJan 22, 2020

Hi Laurie, We appreciate your feedback and are so glad to hear that you are enjoying our products! Unfortunately, we chose not to mark our droppers because the paint is likely to deteriorate in the bottle, which in turn could cause our customers to ingest small amounts of paint. We want to avoid that entirely to keep our products as clean and safe as possible! Warmly, Madisen of the Moon Mother Hemp Team

Response from Moon Mother Hemp CompanyAug 14, 2019

Thank you, Matt! We are very happy to hear that you are getting relief from your arthritis and back pain with our Moon Mother full-spectrum CDB oil. We look forward to continuing to serve you! Warmly, The Moon Mother Team