Peter K.
Everything worked out flawlessly.
Everything worked out flawlessly. Fine people with whom to do business.
Response from Moon-AudioOct 9, 2025
Thanks so much for your kind words, Peter. We appreciate you taking the time to leave a review.
Moon Audio specializes in custom home audio solutions, from custom handmade cables to headphone modification services. We provide sales and services in 2-channel audio, home theater, and pro audio. We specialize in headphone audio systems and carry pro...
Moon-Audio (moon-audio.com) has 375 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Showing 334 reviews with 5 stars · Clear filters
Peter K.
Everything worked out flawlessly. Fine people with whom to do business.
Response from Moon-AudioOct 9, 2025
Thanks so much for your kind words, Peter. We appreciate you taking the time to leave a review.
Michael W.
Always great to work with. Great communication great product s
Response from Moon-AudioOct 9, 2025
Thanks so much for the kind words, Michael. We also appreciate you taking the time to leave a review.
LUKE M.
Great company
Response from Moon-AudioOct 9, 2025
Thanks so much for the kind words, Luke!
Zeb
Timely order processing and excellent quality product. Never compromise on your cables guys!
Response from Moon-AudioOct 9, 2025
Thanks so much for the kind words and for taking a time to leave a review, Zeb.
Tin T.
Great service and very helpful, informative product reviews by
Response from Moon-AudioOct 9, 2025
Thanks so much for taking the time to leave a review, Tin. We appreciate your feedback on our service and product reviews. Please also follow us on Youtube! https://www.youtube.com/@moon-audio
Randy M.
About 14 years ago I gave up on cd’s, embracing Qobuz streaming as the next best thing. I ripped my cds to hard drive then gave most of them away. 2400 cd’s were too heavy & bulky to move around or store. And finding new music via streaming was the greatest. Then I read the Aug 2024 Stereophile article on the Teac 701t cd transport and was very intrigued. I bought a used Audolab 6000 cd for $300. It was Fun! I bought a bunch of new release box sets cds, mostly newer recordings. I finally decided take the plunge, & spend 9x more on the Teac than I did in the Audiolab to see if the reviews were accurate. It was available from a few sources but I chose Moon Audio, knowing their long term stellar reputation, and having purchased from them previously. The transaction was flawless, communication was the best, and I LOVE the Teac. It provides a significant step up in sound quality. Almost spooky, so corporeal & ‘muscular’. I rarely buy new gear but I’m so glad I did, & can recommend the folks at Moon wholeheartedly.
Response from Moon-AudioOct 8, 2025
Thanks so much for the excellent review, Randy! We appreciate you taking the time to leave a review for our store and we welcome the opportunity to support you anytime.
Matt
Quite impressed with the ease of my experience with Moon Audio. I have a rather complex audiophile set up and Moon was able to deftly and imaginatively worked with me to re-cable my entire set up as well as add a couple new high end components that have truly been massive upgrades in what I thought was already the best set up I'd heard! Their patience and willingness to really listen to what my vision was really stood out to me. Very rare in my experience. Top notch business and I WILL be back!
Response from Moon-AudioMar 18, 2025
Thanks so much for the excellent review, Matt! We loved helping you improve the sound of your audio setup and we are eager to help support you anytime.
Aaron R.
I don't normally leave reviews but my first experience ordering with Moon Audio was a thoroughly positive one worthy of feedback. I had been looking for a trustworthy place to order a quality gift for my brother but time was running out and so I took a chance on Moon Audio. I placed my order on a Friday morning with overnight shipping in the hopes that I could get it in time to wrap it up as a welcome home gift to my brother. But there was an issue verifying my payment. Moon Audio support reached within minutes of the failed notification by phone and email to help me correct the issue. We got it resolved and they got the shipping prepared that morning and shipped out my item that afternoon. It arrived Saturday morning and I wrapped it up and gave it to my brother the next day and he's already using the new headphones and absolutely loves them! I now know where I will first shop for audio equipment online. :)
Response from Moon-AudioMar 18, 2025
Thanks so much for taking the time to share your experience with Moon Audio, Aaron. We really appreciate the kind words. We'd love to earn your business long term so please let us know how we can support you in any way towards your personal Audio Nirvana. And please also let your brother know if he needs any support along the way, he is welcome to reach out to our customer support team anytime!