Daniel P.
Great products and staff that’s always…
Great products and staff that’s always knowledgeable and very willing to share insights and recommendations.
Moon Audio specializes in custom home audio solutions, from custom handmade cables to headphone modification services. We provide sales and services in 2-channel audio, home theater, and pro audio. We specialize in headphone audio systems and carry pro...
Moon-Audio (moon-audio.com) has 375 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Claim this listingAppliances & Electronics · Charlotte, North Carolina
Excellent

Appliances & Electronics · Asheville, North Carolina
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Appliances & Electronics · Creedmoor, North Carolina
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Appliances & Electronics · Wrightsville Beach, North Carolina
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Showing 334 reviews with 5 stars · Clear filters
Daniel P.
Great products and staff that’s always knowledgeable and very willing to share insights and recommendations.
C.K.
The website was very easy to navigate. I found the headphones that I was looking for easily. The checkout process was quick and easy. There was great communication about shipping and tracking so I knew when I would get them. Updates were appreciated.
Peter
Great products. Great customer support and expert advice.
robert B.
First called about my issue, and the person I talked to told me ASAP what the problem was. He took control of this issue canceling two orders I placed after the first,saving me money and time. Then had a cable made exactly to my needs, thank you.
Michael M.
Service was excellent. Product was recommended in 3 days with no shipping issues.
CARLOS I.
The Dragón bronze headphone cable is exelent for the Focal Utopía 2022, it better the bass performance by giving a tighter response and better definition; also give a wider soundstage and more refinament with more increase detail retreival. Now the Utopía 2022 to me is one of the worlds best headphones and Dragon Bronze cable repair all the difects of the stock cable; highly recomended.
Stephen K.
I sent my Black Dragon headphone cables back, but they were okay. My headphones had lost a channel. Moon Audio returned them promptly.
John
The Silver Premium Headphone cable has definitely improved my listening experience. However, the packaging could definitely be improved. There was no damage to the cable but that was luck. I will certainly continue to purchase from Moon Audio.
Response from Moon-AudioDec 11, 2025
Hi John, thanks so much for the review. We appreciate your honest feedback on the packaging. We honestly haven't had any issues with shipping in our minimalist Dragon Cable pouches. We do our best to keep them light, agile and we also use Fedex bubble paks to ship them in which has worked great for us for years. I will definitely take your feedback to look into this and see if we need an update/revision.