Ryan B.
I paid extra for fast shipping and it…
I paid extra for fast shipping and it was slower than the ground delivery. It didn’t arrive before the date I needed it. Hate ya’ll, last purchase.

Montret offers Authentic, Certified Brand New Luxury Watches for Men & Women with Original papers & Insured shipping. Shop watch bands and accessories.
Montret (montret.com) has 186 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Jewelry & Watches · Austin, Texas
Excellent

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Jewelry & Watches · Kerrville, Texas
Excellent
Showing 6 reviews with 2 stars · Clear filters
Ryan B.
I paid extra for fast shipping and it was slower than the ground delivery. It didn’t arrive before the date I needed it. Hate ya’ll, last purchase.
Theresa H.
Love my top, but the dress was to small. They would not reimbursement me for returning the dress. I am not a big fan of store credit. That's like keeping someones money knowing they will probably not go back to your site. Wrong!!!!!
Sherri L.
I’ve emailed three or four times to exchange a top. Once a Monterey representative responds to my email, I have answered their questions. However, no one ever gets back to me. I need to make an exchange, & I need assistance!
Response from MontretOct 8, 2025
Hi Sherri, We sincerely apologize for the delay in response. We're currently experiencing some slowdowns and should be back up in no time. Thank you!
Sk
Slow shipping, disappointed with the poor construction and the size is large but does like small
Response from MontretJun 14, 2025
Hi Sherry, We sincerely apologize for the shipping delay, we tried to get your item out to you on time but we were held back by unforeseen issues. Please reach out to us so we can help you get your correct sizing. Thank you!
Erik
The strap I received was nice and well packaged, unfortunately i did receive the incorrect one, which i sent back for an exchange a few weeks ago and have not received any updates or replacement
Katherine C.
I was disappointed with the band. It didn’t seem like real leather but it might be but it also was too big for me. I put it on the last hole which would have worked but the band then sticks out over the edge of the watch. It doesn’t make sense how long the band is on the watch. If you need to use the last hole the strap sticks out way too long. Also, I didn’t realize I only had 10 days to return and it sounded very difficult to return. I have a busy schedule and that time frame is difficult to get it mailed back. You also have to pay for it to be returned. I won’t purchase from them again because of the difficult return policy.
Response from MontretOct 26, 2020
Hi Katherine, Our watch bands are definitely real leather from recycled brand name bags. We do our best to have a good general measurement for watch bands and we would have loved to help you shorten it or put extra holes in it if you had asked us. Our return policy will be reviewed to see how we can make it easier for customers to return their purchases. Thank you.