MontretReviews of montret.com

Did not respond to my emails.

Wanted to return

They are advertising linen and sending cotton dress very disappointing. I asked for a return and refund. The item cost me an additional $9 to send back no refund as of yet.

Nice anklet. Clasp broke on day 1 had to repair at local jewelry store for $60.

Still haven’t received our package and DHL has no shipping update. Was supposed to receive the item on June 24th. Disappointed

We bought a pair of earrings from this company that were supposed to be 14k gold. When we received them the earrings appeared to be stainless steel and were as bright and shiny like ball bearing. I immediately contacted the company and said we did not want to keep these earrings and I wanted to start the return process. They responded by asking me to take pictures of the earrings. What? You SELL the earrings, why would you not know what they look like? I asked on two more occasions for the return authorization and didn't hear anything back from this company. Yesterday I got an email that said "Unfortunately we are not issuing refunds on earrings and on sale items". I looked at their return policies and NOWHERE does it state this position in their return policy. I called my credit card company and immediately disputed this charge, which was about $380 or so. I told the credit card company that I am NOT paying for the wrong product and that the company cannot arbitrarily change their return policy. If I have to, I will sue this company and make sure that my horrible experience is repeated over and over again to unsuspecting customers. Please shop elsewhere because I don't think that this company is at all honest.

My items never arrived. It says it stopped in transit on Feb 27 and then “deceased” with updates after that and just never came. I need a refund asap.

I still do not have my order the slowest shipping ever...