Discover the receivable management solutions you’ve been searching for. Monterey Financial is a full service finance company with experience purchasing, servicing, and collecting receivables in a variety of industries.
Monterey Financial Services (montereyfinancial.com) has 23 customer reviews on Five Star Index, with an average rating of 1.0 out of 5.
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Investments & Wealth · Seal Beach, California
Excellent
Investments & Wealth · Irvine, California
Excellent
Investments & Wealth · Calabasas, California
Excellent
Investments & Wealth · Orange, California
Excellent
23 approved reviews, newest moderated first
Elyse G.
Absolutely horrible bank to do business with. Late payment? Fee. Paying your bill? Fee. Want to set up reoccurring payments? Not only are they going to take it out early but there’s a fee for that. Want to view your account? Shockingly there is no fee. Tons of hidden fees. You will be paying off the money you borrow from this company till dooms day. Best advice is to seek funds from any other bank on the planet.
Joseph F.
Trying to pay off my financed purchase ahead of schedule has never been more difficult. In one instance, my scheduled payment was not processed because they deemed the early payment was my error. This review is being written the day after my scheduled, "early" last payment and I have to follow up with calls asking why they delayed in processing my payment, again.
Seth R. E.
Absolutely uprofessional and rude! I'm paying off my loan today and will never do business with them again!
Magnum
Predatory lender. They make things as difficult as possible to pay off your balance so that they can increase fees and overcharge you.
AJ G.
BUYER BEWARE! Financing through Cordova who sells your loan to Monterey Financial, these finance companies use unscrupulous tactics to rip you off and steal your money by the deceptive advertising practices. They offer 90 days same as cash, I was approved several months ago through a different Firearms dealer and paid off the gun before the 90 days. I went through the same Finance company both times, the second time I thought it was the same deal because on website it says 90 days same as cash, by the time I realized it was already too late and I ended up paying close to double for the gun in just over 30 days
Mary
I tried to pay my monthly payment for my Career Step loan several times. I was very confused as to why the loan payment would not process. I had a similar problem last month. I finally called and spoke with an agent at Monterey Financial yesterday morning because my frustration with the unprocessed payments surpassed my reluctance to interact with an agent. I have had very negative experiences with agents at Monterey Financial. Yesterday morning the agent and I went over my payment method, the payment amount, and everything checked out fine. I checked my online banking and had no fraud alerts. I obtained the extension number of the agent, hung-up and called my bank. I discovered that the amount of money I authorized Monterey Financial to take from my account was not being honored and Monterey Financial was trying to take more. I called the agent back and told her that the amount that Monterey Financial was trying to take was ten dollars more than what I had authorized. The agent was surprised and relieved to discover what was happening. She explained that there was a ten-dollar processing fee on each payment made through the website. The problem is that this ten-dollar processing fee does not appear on my emailed receipt and I did not check a box acknowledging to pay a higher total than my agreed payment amount. When I did my banking, I only had in the bank account the near exact amount I authorized Monterey Financial to take from the account. This practice is the very definition of hidden fee. While the agent tried to read me the company’s legal ability to take more money than I was aware of, I interrupted her because the simple truth is that the practice is unethical. I have now been robbed in the form of excess fees/fines that have accumulated over a ten-dollar processing fee. A fee that has never been spoken of by any agent that I have spoken to in the last two months. It is amazing after all the trouble banks have gotten into over the last several years for unethical and absurd behavior, financial institutions still participate in such bad practices. It needs to be clearer, the amount of money that will be taken from one’s bank account. I truly believe it is intentionally unclear, as to provide the opportunity to steal money.
Loristene
I am only tapping one star because I would not be able to write a review. In my opinion this company should be investigated by The Better Business Bureaus etc. After I realized that Monterey Financial was a third party loan shark company operating/ collecting school fees/payments on behalf of Career Steps. I went online to read the reviews on this company and I was not surprised that several individuals had the same complaint regarding misinformation and the destruction of their credit while perusing a class to enhance their careers. If anyone out there would like to join with me in sending a letter to the Attorney General’s Office etc. please read and endorse this review. It’s unfair and unfortunate that these companies are allowed to violate people the way they do.