Monster FairingsReviews of monsterfairings.com

The plastic chipped off at the bottom and now I am at risk of losing brand new fairings

I orderd back in December. The colors were wrong and peeling when the fairings arrived. I was told a replacement set will be coming. It has been 7 months and still no fairings sent. I have called numerous times and was told that I would be updated with pictures. Now 7 months down the road I am still waiting on my replacements with no hope in sight. When asked if I coukd just send them back and get my money back, I was told no because I took them out of the box.

If I could put -5 I would but these fairings are absolute trash imperfections all over don’t stay where they should took 3 months to arrive , same trash quality as eBay , same “zxmt” brand your better off getting from eBay will be way cheaper and you will get them sooner if I could get a refund I will please stay away from this trash company .

Pretty CHEAP fairings. Paint can scratch off with my finger nail, washing it rubbed paint off on the edges. Plastics fit terrible, overall it was a HUGE mistake going with this company. 2 months to get, very poor quality on paint and product. Would not recommend at all

⭐☆☆☆☆ – Extremely disappointing experience with Monster Fairings I normally never write negative reviews, but my experience with Monster Fairings has honestly been one of the worst customer service experiences I’ve ever had. At the beginning, I was promised express shipping. After my package got delayed and stopped updating, support told me they would contact EMS and help investigate the issue within 78 hours. I waited patiently… and then nothing happened. No real update, no help, no communication. After that, another 2 weeks passed with complete silence again. Every time I asked for help, I got promises but no actual solution. It honestly felt like lie after lie. What makes this even more disappointing is that I actually wanted to support this company long-term. I planned to buy 3–4 more fairing kits in the future and even promote them on my YouTube channel. I also asked if they could offer me a small influencer discount and they refused — which is fine — but then only a few days later they suddenly launched a 30% sale for everyone. Combined with everything else, it just felt very unprofessional. Right now I still don’t even know where my package is, and support keeps disappearing for weeks at a time without answering properly. The fairings may look good online, but customer service and communication are extremely important when spending this much money. Sadly, based on my experience, I cannot recommend Monster Fairings at all. Again dont Trust Express Shipping ;)

Quality is horrible, paint is chipped in different locations and plastic fairings does not fit properly, spending over $1300 and very disappointed. Will not recommend

Well where to start. I started communication with Monster Fairings in 2023 about a design I was thinking of getting done. Honestly they were great, they were really responsive with the emails... no phone communication did make it difficult to get my idea over to them but we managed. Early FEBRUARY 2024 I paid for my fairings to be made. (With a $40usd tip) From this moment the communication got progressively worse. I was told the process would be 14 to 28 days to completion. I'M NOW ON DAY 120. whenever I asked questions the responses pretty much ignore my questions and give me subtle updates. At one point after me raising my concerns I was told by Erick Boyd that he was now going to be my liason and would personally update me every 2-3 days this was mid April. I have not once recieved any emails without me emailing them 2-3 times first. After multiple complaints and the process of getting my credit card company involved in return my money they then send me pictures of my completed fairings, an apology and upgrade to expedited shipping to make up for the delay. It doesnt make up for the delay... its no where near made up for the delay. Even if they post it today and it does take the 20 days to deliver... that's still 5 months from paying to receiving.. I'm still not hopefully of getting them before the end of July.

Recently had to get my credit card company involved with getting a refund. I ordered fairings on April 1, 2024 and paid for expedited shipping, according to Monsters website there is no indication that fairings have to be manufactured and are not In-Stock. I found this out after my card was charged. I emailed Monster and told them that since they failed to inform me that the fairings were not in-stock, that I wanted a refund on my shipping (At the least). Request ignored. My only form of contacting monster was with email, which they took this opportunity to avoid answering my questions and only send what I feel were canned responses. My last email from them they indicated that photos were sent for my approval, never got the photos until much later. They also tried to get me to pay the Expedited shipping charge again. I had to remind them the shipping was already paid. I did tell them to ship anyway, 10 days later I still had not received any shipping information or tracking number. Monster also tried to bribe me with extra parts if I removed my 1 star rating and gave them a 5 star rating instead. Today, I sent an email canceling my order and requested my card company to get my money back. This just got better. Not 15 minutes after I sent the email to cancel. Monster just replied saying my fairings were being shipped and with a tracking number, here is the tracking information: Your package has been collected and is in transit. Please wait patiently. USPS - United States - Call：+1 (800) 275-8777 ChatGPT About USPS China Post - China - No phone ChatGPT About China Post - Sync Time: 2024-05-17 09:21:56 (GMT-04:00) 2024-05-17 15:52 北京市, 中国邮政 已收取邮件 UPDATE: 05/23/2024 Received the fairings after a neighbor wrongly signed for them, yes I know that is illegal but the damage is done. I think. Opened the box and started looking at the end product. The color is great, it was the Arizona Green Tea color. However, the fairings were made by ZXMT. Found many imperfections in the paint, the stencil they used was from a picture taken off something and then enlarged. Lots of pixelation in the stenciling makes it almost look like it's out of focus. Edges cut poorly and bits of the stencil folded and then clear coated into the finish. The heat shielding is crap plain and simple and has to be redone. There is not enough to protect it from the heat of the exhaust and would certainly cause it to melt. I did some checking and there are 3 other companies in China that make fairings. I suggest anyone looking for fairings to do a search and pick one that is not ZXMT. Also the other manufacturers offer order turn around in 7 to 10 days plus the shipping, some will even paint your fairing any color you want including custom jobs. I am prepared to eat what I paid, but hopefully this will keep other people from making the mistake I did. I really wish I could post photos!!!