MondlyReviews of mondly.com

Response from MondlyJun 26, 2023

Hello, Thank you for your review. We've checked our database and it appears, from our email exchange, that this was sorted and did not happen again. If it does or if you need any sort of help with your language-learning journey, we're just an email away at [email protected]. We're more than happy to help. Thank you for being a part of Mondly!

Response from MondlyJun 8, 2023

Bonjour, Merci pour votre contribution. Nous utilisons à la fois les articles définis et indéfinis dans notre application. Nous introduisons davantage les mots avec un article indéfini, parce que cela aide à déterminer le genre : "ein" pour les noms masculins et neutres et "eine" pour les noms féminins. Nous espérons que vous continuerez à apprendre avec Mondly pour voir à quel point il est facile d'apprendre du vocabulaire en contexte, de s'en souvenir en même temps et d'aborder toutes les compétences linguistiques telles que l'expression orale, l'écriture et l'écoute. Nous serions ravis de recevoir vos commentaires après avoir passé plus de temps à apprendre avec Mondly. Bon apprentissage, Ioana de Mondly

Response from MondlyMay 4, 2023

Hello, Thank you for your review. I am sorry to hear that you're having trouble accessing Mondly on your devices. Please reach out at [email protected] and let us know exactly the type of errors you're encountering and what devices and we will assist you right away. Looking forward to hearing from you, Ioana from Mondly

Response from MondlyMay 4, 2023

Hello, Thank you for your review. We're very sorry to hear that you were unhappy with the Mondly experience. Please trust that we're on a mission of helping people learn through innovation and this is what inspires each of one us here at Mondly. However, in order for us to deliver great service; we need professionals such translators; teachers and more; which is why we offer Premium subscriptions. As for the offers you got; if you have a Premium subscription, you're not supposed to be prompted to get another one. We would've loved to look into this for you and check if the Premium subscription was not working for some reason. Regarding the auto-renewal being on, since Mondly is a subscription-based service, that is enabled for your convenience, seeing as this appears to be a wide-spread practice among the majority of subscription-based services, as you are probably already familiar with. Regardless, we deeply appreciate you having been our student and for having learnt with Mondly. We're an email away if you have any questions or suggestions; at [email protected]. All the best from the Mondly team!

Response from MondlyApr 3, 2023

Liebe Christine, vielen Dank für Ihre Bewertung. Es tut uns leid zu hören, dass Sie Probleme mit unserer Freisprechfunktion hatten. Wir würden gerne verstehen, wo die Freisprechfunktion hakt (Lektion/Kategorie) und wir werden Ihnen gerne helfen. Es wäre toll, wenn Sie sich mit diesen Details an [email protected] wenden könnten. Wir freuen uns darauf, von Ihnen zu hören, Ioana von Mondly