R N.
Excellent customer service
I bought a Black Friday lifetime subscription, using my computer, for my wife to use on her computer. I could find no way to enter her email address, so access turned out to be on my computer by default. An email to the customer service address brought a prompt reply first thing the next business day; after I gave them my wife's email address, they quickly transferred access to her computer. Excellent service, clearly by an actual human!




