Dennis K.
purhased a kitchen faucet from lowes…
purhased a kitchen faucet from lowes last jan 2023 ,after i installed it the water had a terrible taste i throught it would get better with it being new and it would go away. it never did wrote the company and they never had a complaint about i finally had to buy another one , lowels and and the company said that there is nothing he could do because it only had a 90 day warranty very dissatisfied will never buy anything from lowels or mondawe again. i payed 273.88 dollars for it .
Response from mondawe.comJan 24, 2025
Hello! We apologize for the inconvenience. We strive to provide excellent customer service and are very disappointed to learn that this time it did not meet our expectations. We have forwarded your request to our after-sales service department and a customer service specialist will contact you with a solution. We will resolve your warranty request quickly to ensure your satisfaction. Thank you for bringing this to our attention! Regards, Mondave Inc Email: [email protected] Phone: 888-328-5111


