MOM's Bunk HouseReviews of momsbunkhouse.com

This is great company but l was in pleased with the delivery system. Even though I scheduled the delivery, they was unable to delivery inside the house (told they was unable to because they didn't want to be responsible for wall damage). What if it was raining that day, my boxes would have been soaked.

The boxes arrived with some damage during shipping and the finish on a few of the pieces was pretty poor, I thought it would be a huge headache to deal with... But "Mom's Guarantee" is no joke, Kristen was interested in making things right and immediately replaced every piece I had an issue with. The bed went together much easier than expected, looks very good and is solidly put together.

some pieces are damaged and tried calling them but could not reach..

This company responded quickly to our emails, the product was the best price we could find and the quality was excellent!

First of all, we could not be happier with the personal attention to our needs. You went out of your way to accommodate our somewhat tricky needs for delivery on a specific date. Thank you so much for that extra customer service. The wrapping of our bed and mattress was wonderful, insuring that there would be no damage. And the product is just what we wanted. Thank you so much, Kristin. We will be back!

I ordered a set of bunk beds from their website, however, I needed the bunks to have the trundle bed option. I emailed their customer service, and within minutes I received a response that the trundle option was added to their site options. I placed my order and received the product within a week. Very easy to build, and they are wonderful!

We ordered a full over full bed for our toddlers who needed to share a room when we moved. The bunk arrived within 3-4 business days and while it was a lot of pieces - nothing is pre-fab, not even the ladder - and took about four hours to put together,it is well worth the effort! The bunk is attractive and sturdy. I have no concerns about my kids or me being on the top bunk. I will say the space between the top and bottom bunk is tight, so be careful when sitting up in the lower bunk (no issue for my 4 and 5 year olds). I would highly recommend MOM's Bunk House for quality products at a great price!!

First I would like to say, "MOM's Bunk House knows how to do business". MOM's honored the price match I provided with no questions asked. The company worked with me to hold my delivery until I was home from holiday. The delivery was flawless. The driver even loaded the bed boxes inside my garage as it was raining on the date of delivery. It only took one afternoon for my husband to build. All parts were accounted for and the end result was amazing. High quality and very good value for the price. I recommend MOM's and this bed to anyone looking for a bunk bed. My daughter loves her bed!