MOM's Bunk HouseReviews of momsbunkhouse.com

Delivery was fast, received earlier than expected. When building the bunk bed the wood did chip in several areas when placing screws, also I did not like that all screws heads are exposed after putting bunk bed together, screw covers would be nice. I did only spend just over $350 and over all it does looks descent for the price.

This organization was easy to work with. Beds cam on time and were of good quality, although one side board broke easily. This was replace free of charge and in a timely fashion. I'd by from this company again.

I have to say, the customer service was exceptional! Unfortunately, we had to find this out the hard way as our bed broke just one week after owning it. There were zero supports provided with our bed and the poor grade of "wood" that it was made of gave way with only about 200lbs (my child and myself). We called the company right away, we're sent all the parts we needed to fix the bed with no questions asked. We also made supports ourselves so this wouldn't happen again!

Our shopping experience with Mom's Bunk House was great. We got $100 discount from talking to Kristin on the phone (the coupon code didn't work while placing the order online.) They shipped out our order the next day! However, the delivery got several days delayed from the freight company. After talking to Kristin and the manager of the freight company, we finally got our shipment. It took us total of 2 weeks to get this order. We're happy with our bunk bed though, good quality and good price.