Momentary Ink Reviews | Read Customer Reviews of momentaryink.com

Momentary Ink Reviews | Read Customer Reviews of momentaryink.com

Momentary Ink reviews

753 approved reviews, newest moderated first

William D.
Jul 17, 2023
I wasted my money on this product.
I spent about $40 on two matching semi-perm tattoos. The one on my partner never developed and the one on me developed into a faded smudge 24 hrs later. We followed the instructions quite precisely. Customer service follow up when I contacted them was also poor. I would not recommend this product or this company.
Response from Momentary InkJul 18, 2023
Hi there! We're sorry to hear that you have had a bad experience with your Momentary Ink tattoo order. The semi-permanent tattoos are expected to be faded after application but it should have developed well after in 24-36 hours. I will request your order info via TrustPilot's internal conversation so I can pull out your order. Thanks again for your patience and understanding,
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Tara
Jul 17, 2023
Poor customer service
Reached out to customer service and it’s 16 days later and heard nothing back.
Response from Momentary InkJul 18, 2023
Hi again, Tara! Per reviewing your email history with us, I see that you emailed us on July 1st, and we replied on July 3rd as we were not operating during the weekends. The message may have gone through your Spam or Promotions folder. I also see that your issue was resolved today per your communication with our support team via chat. We're sorry for the inconvenience and may you have a good day,
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Jenna
Jul 16, 2023
Fade extremely easily
The tattoos came and looked very nice when applied but then I worked at camp the next day and the ones on my wrist and ankle got so faded that I had to remove them. Super disappointed
Response from Momentary InkJul 18, 2023
Hi, Jenna! Sorry to hear about the experience you've had with your Momentary Ink order. To be able to help your further, I'll need to know which type of tattoo you have gotten. I will request your order info via TrustPilot's internal conversation to make sure I am looking at the right product. Apologies again and have a great day,
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Johnny C.
Jul 12, 2023
Did not give me the “real teal” that…
Did not give me the “real teal” that was supposed to come with my package. I emailed their customer support and it has been over a week with no response. I’ve ordered from them before and it was good quality, however I cannot give a company a positive rating if they cannot get back to their customers.
Response from Momentary InkJul 18, 2023
Hi, Johnny! We're sorry to hear that. Per reviewing your order history with us, I see that you emailed us on 6/30 and we replied about 4 hours after. The message may have gone through your Spam or Promotions folder. Unfortunately, though, we still have not yet had the real teal back in stock. But I am emailing you today too to talk about things we can do to turn this into a good experience for you. Apologies again and have a good day,
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kate S.
Jul 11, 2023
The tattoo was beautiful, but short lived
The tattoo was beautiful, I followed the instructions to a T, but it rubbed off in less than two days.
Response from Momentary InkJul 18, 2023
Hi Kate! We're sorry to hear that you have had a bad experience with your Momentary Ink tattoo order. That's something that should have not happened until you are ready to remove the temporary tattoo in 3-4 days. I will send a direct email to you to see if we can do something to turn this into a good experience for you. Thanks again for your patience and understanding,
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Anthony
Jul 10, 2023
Very cool service, no response from support
Very cool service, and one day in the tattoo looks pretty good, but I reached out to customer service about 5 days ago because I don't think I received the "Real Teal" ointment, and have yet to hear back
Response from Momentary InkJul 18, 2023
Hi, Anthony! We're sorry to hear that. Per checking your email history with us, I see that you emailed us on July 5 and replied on the same day. The message may have gone through your Spam or Promotions folder. I am reaching out to your again today via email to see how we can move forward about this. Apologies again and have a great day,
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Anon
Jul 4, 2023
My tattoo came with white spots
My tattoo came with white spots where it should have been filled in with black. Didnt want to bother with a replacement and I dont need a refund either because i actually like the tattoo, but i wont apply it without the real teal, which apparently the company is out of. (I dont even think they sell it individually) UPDATE: The support team was very quick to correct and re-send my order. For that i am very grateful. My tattoos came out perfect this time around. Thank you!
Response from Momentary InkJul 18, 2023
Hi there! So sorry to hear that. Unfortunately, we still haven't had the real teal back in stock, but we should have it back very soon. I'll be sure to update you. I also reached out to you today via email to see if we can get the incorrect edit on your tattoo/s corrected. We can replace it totally on the house. Have a great day!
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Mariella M.
Jul 4, 2023
The tattoo got ruined after a day I…
The tattoo got ruined after a day I will not be buying again
Response from Momentary InkJul 18, 2023
Hi Mariella! We're sorry to hear that you have had a bad experience with your Momentary Ink tattoo order. TThe semi-permanent tattoos are expected to be faded after application but it should have developed well after in 24-36 hours. I will send a direct email to you to see if we can do something to turn this into a good experience for you. Thanks again for your patience and understanding,
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