Molina HealthcareReviews of molinahealthcare.com

The healthy benefits is horrible I did my rewards and they never gave me my benefits or gift cards as promised I wouldn't recommend definitely switching providers

If I could give them negative stars I would. The worst health care provider I have ever had. I am so glad I can change my health care provider next month so in two months I will not to have to deal with them. They promise you so many things that they will not deliver. I am so frustrated with their customer service. Do not enroll

these people will call you 25 times a day and will curse you and keep calling a making fun of you and will not take off call list, most are from other countries, DO NOT CALL THEM as they are a scam

Worst healthcare company ever. I was assigned to them on 7/1/24 in New Mexico after Western Sky was dissolved. In 5 days I was denied coverage on 2 legitimate prescriptions that would have cost them about $35 total. I suppose they expected me to pay for them (it's Medicaid so I shouldn't have to). Suffice to say I was more than a little pissed about that. I didn't pay for them, I went to the ER twice to get the situation taken care of as a way to stick it to them. It cost them several thousand dollars instead of just $35. They are an absolute "bovine feces"company... Stay away from them!!!! Update: tried to find a provider for the vision benefit... Was told that the glasses benefit was only available for patients who have had cataract surgery!!! Essentially there's no glasses benefits for regular Medicaid patients. Checked the benefits handbook and the website, both clearly state I'm eligible for an exam and a pair of glasses. Simply put Molina is practicing FALSE ADVERTISING (illegal) THIS COMPANY IS A SCAM, TOTALLY USELESS!!!!!!!!

I lost coverage last week & reapplied through my states welfare website.Called molina when I got my new medical card issued (by molina) to see if it meant I was approved & reinsured.Molina rep had no idea why I was sent a new card as she said my eligibility was still pending.She told me to check on the molina app for updates about my pending insurance application but I am locked out of it after three failed attempts to reset my password & access the very information I & my one year old son desperately need.What a f******* joke of a healthcare organization.The only way i can see if i was approved is to visit my states welfare website to check on my application status or wait for a piece of snail mail to see if i can get insurance again.Like wow,what if I had a severe medical issue,guess it's just time for me to lay down & die since I already know my useless state services will take their sweet time with this.App is a joke that denies verification codes they send even though you type them in right,& go through every step accurately.Worthless,fustrating,garbage.

This is about a situation that happened to my family back in 2017, I just hope to reach as many as possible and warn you to stay away from Molina Healthcare. Actually, Molina was charging us for a health care plan without providing us with a health care insurance. Of course I have called Molina, sent e-mails and also letters, but Molina seems to have no interested at all to come to a settlement. Here is what happened (might seem to long text, but I hope everybody reads it cause this is important): On the 3:rd of June, we moved from Jacksonville to Daytona Beach. I did notify Molina about the address change, and I personally didn’t think mush about it since the both places are in Florida, just 1.5 hours distance with car. Now, I learned that I should also have edited my application at the Marketplace (I learned that the hard way, more about that later), but I know for sure that Molina got my new address, since the bills from you were addressed my new address. Sometime in the middle of August, my wife had a condition where she was in need of medical attention, so she called you to get the information about which hospital to go to. You gave her a long list of hospitals, but actually when calling these hospital, all of them said that the did not accept Molina Healthcare insurance! And on top of this, she asked if she could get an appointment, and pay the full amount for the visit herself, but the answer was that if we had an insurance, they would not accept us even if we payed. On September 25, I sent an e-mail to Molina explaining the situation that my wife needed to see a specialist. Then on October 6, I got an e-mail back where Molina said they were going to contact us. On October 23, finally we received a call from Molina (claiming that someone from Molina had tried to call us several times before. This sounds strange, cause neither me or my wife had any missed calls from you, and no voice message…). However, I now was told that I needed to change address at the marketplace. Then a few minutes later, the same person from Molina calls me back telling me that Molina Healthcare did not had any service for the zip code we are currently living in. So in other words, the last 6 months we have been paying for a health insurance, but in reality we had no health insurance…! So what had happened here obviously Molina made two major mistakes: -They gave us contact information to hospitals that do not accept Molina Healthcare insurance. -They send a bill to an address with a zip-code where you have no service. It really looks to me like Molina Healthcare is a scam company. They accepted my payments even thought I notified them about my new address, so it looks like they were hoping that I was never gonna use the insurance, and stay as a customer at Molina Healthcare for the rest of the year, even though my health insurance was not possible to use.

Worst healthcare company ever. When I call to ask for help to see my primary care Dr. who Molina says is in network, Molina says they will call Dr. and straighten things out. But then Molina never calls the Dr. and never calls me back. Molina has repeatedly lied to me. And I mean directly lied. Molina sends me a list of providors. I call them. Guess what I find out? They are either not taking new patients, don't provide the specialty they are listed under, don't exist at all, don't take Molina. Don't use them. Their good OTC benefits arn't worth it. You'll be sorry.

Molina refuse to pay in-network rate for out-of-network emergency ambulance provider after months of appeal.