MOJO MarketplaceReviews of mojomarketplace.com

I tried to pay for a theme twice, I had two errors, though they taken the money twice? AVOID!

I purchase a $59 of site theme from Mojo marketplace.com through Bluehost. I originally did not know this theme was from third party. Blue host has a 30 days' refund guarantee, but this theme is a exception. NO refund at all even you bought it and return at the same day. They did not put their non-refund policy at their site, so you do not know at all and got tricked. Anyone who want to buy service through Bluehost should be careful with such a trick!!

I strongly advise people NOT to use Mojo at all. Their sales patter was exactly what I wanted but after they took the $149 the service was terrible. The guy cut me off the phone when I politely pointed out their bad service for my $149. He was a disgrace. Then you can NOT get through via email - I got MailerDemon???!!! If this is what you want then this is what you will get. I am taking this to the Attorney General Consumer law in Arizona USA. such is the bad way they interact with me at Mojo. I phoned (Mojo) Arizona 3 times from the UK and was cut off after some time on each call.. this is very costly. I wanted this deal to work, who wouldn't for $149. Do NOT use Mojo you will regret it.

1) Payment is taken from my account every month for 1 year after I cancelled my service in writing 2) No invoices or receipts sent for money taken from my bank account 3) Canceled service finally and a manager was to respond to me regarding a refund. No one ever contacted me. 4) I had to contact them again regarding the refund.A manager finally resolved the issue and said the refund would be completed in two days. That was 3 weeks ago... 5)The manager said the company could not refund the card they had taken the payments from it had to go through PayPal. WHY I did not pay them through PayPal. 6) After not receiving the refund through Paypal I had to contact them again. I was told it was rejected. Why? PayPal cant tell me either.  7) Every three days my service request sends me a message saying thank you this ticket has been open for three days we assume it is resolved so it has been closed.

As soon as I called someone answered the phone and they were able to sort out my problem easily and fast. I really appreciate the customer service that I received with my call. Thank you MOJO!

Would have liked to say better things about the "Highend Ultimate Multipurpose WordPress Theme" however I cannot - I have decided to buy it in December, and even if their support did they best to assist me the theme, it was still slow loading. The "Make My WordPress Site Look Like the Theme Demo" $149 did not worth the money and definately will not extend my subscription and will look for another solution for my website. Appreciation for their support and patience.

After purchasing a pro theme via WordPress, I got a call next day offering this unlimited service to get my website up and running... anything I needed... design, etc. $150 monthly. I called once to ask for help. Told I have only 25 min per call. The girl was zero help. She told me it was an issue with the theme and to call the developer. I ended up abandoning the theme and going with something outside of WP. Called MojoMarketplace to ask for refund so I no longer need their service. Since I used the service ONCE and the girl noted that 'she helped me with settings', they refused to refund my money. Complete SCAM.

Biggest waste of money and time working with these people. Ordered a theme install 7 days prior to just learning how to do it myself and asking for a refund. The 50 dollars to install a theme is criminal to be honest. Takes 1 minute max to just install the file. Customer service is also a waste of time and won’t respond and if they do it’s the same response saying they are working on it.