ModrngyModrngy was founded in 2020 by two siblings whose mission is to elevate modern home aesthetics to new heights inspired by simplicity (or minimalism). This family business was established to provide customers with quality home goods at an unmatched cost right to your door. In addition to our unique business model of curating products, we are committed to adding new designs. Our focus is to turn your home into a living space that frees your mind and soul. Our pieces are designed to best fit your modern architecture aesthetics featuring sleek lines, calming shades, and simple geometric shapes. Our philosophy depends on customer feedback which allows us to remain vigilant in what we offer. Based in Houston, Modrngy’s presence is online and committed to offering you the best quality and pricing.
Modrngy (modrngy.com) has 21 customer reviews on Five Star Index, with an average rating of 1.8 out of 5.
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CARMEN
Horrible Customer Service! We have tried to get in touch with this company. Multiple calls and emails were sent out. The wood shrinks so you need to let it sit for a while, I ordered 10 boxes and only got 4 boxes. I have been trying to get them shipped but the company has not provided us with a tracking number. DO NOT PURCHASE FROM THEM. THEY ARE RUNNING A SCAMMY COMPANY
Matthew C.
I bought a fancy kitchen island light from Modrngy.com and I regret it. The canopy was only maybe 2" wide which was not enough to cover an 8B octagon electric box. When I contacted Modrngy they told me they could send a trim plate, but I wasn't interested in that route. Getting approved for a return was a pain, I had to pay a $40 dollar restocking fee, I had to pay for my own return shipping and I am currently STILL waiting for my money back and they have had the light back in their possession for 11 days now. My advice, don't shop here. I actually found a much nicer and higher quality kitchen Island light from Walmart.com of all places.
Prady
Received a pendant light which was not as we expected. Created a return request which was accepted by the site. Had to pay for return shipping charges around 50$. We never received the refund nor do they respond to emails or calls. Horrible experience overall, please stay away from them
Dennis
DO NOT BUY FROM THIS COMPANY I bought a $460 pendant light and they sent the pendant wired together with the wrong ceiling piece. So it is a totally useless item. Many many attempts to contact them (phone, vm, email, chat) went no where. No one ever responds.
Ben
Like the others stated ~ RUN from this company. Received a light. Horrible quality. Tried immediately to return. As others have said, they won't respond to any communication. Now have sent 3 emails, and left 1 message. When trying to return to fill out some form, you only get an email address to write to. I'm going to contact my credit card company and the BBB.
Sarah T.
The only reason this isn't a 1-star is because our initial product did arrive. I was pleasantly surprised since I'd heard of a terrible experience a co-worker of mine had with the company. Then, when a follow-up order was placed (directly with a rep over the chat - more great experience!), they assured me since it was just an install accessory, it would ship the next day and take 2-3 business days. It has now been 2 weeks and I cannot get a hold of anyone via chat, email, or calls/VM to ask when the order will arrive. I tracked it, and like many other reviewers, it says that the order was processed but not shipped. I feel like I'm going crazy trying to get them to respond.
Taylor B.
I have tried several times to call this business and locate my order. They never answer. Whenever I go on their chat they assured me my item will be shipped, but it never gets shipped and only a tracking label has been created. I should’ve listened to the other reviews on here because I feel like their business is a scam and should be reported to the Better Business Bureau.
Alma
This company sent me the wrong item and hasn’t responded to any of my calls or emails to correct this. It has been a month since the item was delivered and they still have not returned my messages.
