Martin S.
I based this review primarily on the turkey meal
I based this review primarily on the turkey meal, which was a 1-star experience for me. The turkey dish I received looked nothing like the menu photo. The representative image showed sliced turkey breast with sauce; what arrived was shredded/pulled turkey mixed into sauce with an unappealing, mushy texture. Presentation, flavor, and texture were all disappointing, and the meal felt very much like institutional food — closer to hospital food or a nice school cafeteria than a premium meal service. To be fair, customer service was responsive, and they promptly refunded me for the turkey meal, which I appreciate. Delivery was also fine — everything arrived cold and on time. That said, there are other drawbacks that add up: A large amount of packaging waste Ice packs that must be discarded or stored (how many can one realistically reuse?) Plastic trays that need to be washed before recycling, which adds friction Significant box breakdown and sorting required Overall, the food feels optimized for medical or institutional settings, not for people looking for real, whole, enjoyable meals. If you’re seeking comfort, texture, and clearly identifiable whole foods, this may not be the right service for you. I’m hesitant to try the remaining meals, though I’ll keep an open mind. Based on this experience, however, this service isn’t a good fit for what I’m looking for.




