Colleen M C.
Smells awful I don't smell patchouli …
Smells awful I don't smell patchouli lasts about 5 minutes. Sucks
Response from Mod FragrancesNov 7, 2023
We genuinely apologize that the fragrance you purchased did not meet your expectations. We deeply value your feedback and are disappointed to learn that the scent did not resonate with you as anticipated. We would greatly appreciate the opportunity to make this right for you. Our customer service team is dedicated to ensuring your satisfaction, and we'd like to assist you in finding a scent that aligns more closely with your preferences. Please reach out to our support team at [email protected] so that we can discuss your concerns further and assist you in finding a fragrance that better suits your taste. Additionally, we want to highlight our 30-Day Free Return Policy. If you find that the fragrance you purchased is not what you expected, you can easily return it for a replacement or a full refund. Your satisfaction is of the utmost importance to us, and we want to ensure you have a positive experience with our products. Thank you for taking the time to share your thoughts. We hope for the opportunity to regain your trust and provide you with a fragrance that truly delights your senses. Warm Regards, Mod Fragrances - Sales Team