ModernocollectionsReviews of modernocollections.com

It seems I am experiencing the same issue as others. I ordered a product and was told it was shipped. Their website says 3-5 business days. After not receiving it, I asked them about it I got an email it was “on its way” with a tracking number. The tracking number says they haven’t received the item to ship. Moderno says it’s on its way. I just want a refund because I don’t think I’ll ever receive my order. ‘

I ordered an Ipad cover with handheld strap. It seemed like the exact thing my husband was looking for. It has a hefty price tag even at the joke of a half off claim🤔 July 27 my credit card was charged and on Aug. 3 I received a usps tracking #, however on Aug. 11 usps has yet to receive the package for shipping. The site claims US orders ship within 3-5 business days. I suspect that is after they receive the shipment from China. As other reviewers claim, this company is not at all transparent on this. I reached out by email and was told they were doing everything possible to get my order to me and that it was “ in transit”…from where? That was a week ago that it was in transit. I can’t review the item itself because 15 days after being charged i have yet to receive it, and usps has yet to receive it! I would say definitely shop somewhere else!

I don’t think they could hire a more stupid staff if they tried. I had a 10 email correspondence with them and still did not get the information I wanted. Don’t buy here.

leather ipad case delaminates and comes apart. Looks like it's 10 years old at the 10 month mark. Company said they would replace it, then apologized and said they wouldn't because it was 10 months old and their policy only help you to 6 months. Wow.

Be advised, these products are terrible quality and do not last. Customer service is a joke. They try to resolve the issue by giving you a discount on the next product but what good does that do if the product is terrible. You will

The “customer service” rep I’m emailing is horribly rude, telling me that I broke the charger I brought for my husband because it stopped charging his phone at night. They refuse to help in any way, they lie to keep your money, they send 1 sentence responses blaming you and treat you like their faulty products break because you broke it. I have never had someone in customer service treat me this way. It’s honestly like emailing with someone’s pissed off teenager. (It probably is!) This company is a scam. Do. Not. Purchase. From. Them.

My charger stopped working after about 3 months.They asked me to send them a video of it "stopping working" for "their product improvement deprtment" and said because I didn't buy an extended "waranty" (sic) I couldn't get a refund or replacement, which I believe is probably illegal is it not? AVOID.

I had a simple charger stop working after three months. They refused to do anything to assist. There are much better products and companies out there for the same prices. I highly suggest buying elsewhere.