Modern NurseryReviews of modernnursery.com

I had a question. They got back to me and were very professional!

I had a fantastic experience with Modern Nursery. We recently purchased a crib, and unfortunately, one of the parts arrived damaged. I reached out to their customer service team, and Milena, our customer care representative, truly helped us. She was incredibly responsive, kind, and efficient, making what could have been a frustrating situation easy to maneuver. Thanks to Modern Nursery and Milena, we received a replacement part from the manufacturer without issue. It's rare to find a company that truly stands behind its products and provides seamless support. Highly recommend Modern Nursery—not just for their beautiful products, but for their outstanding customer care!

Customer service resolved my issue promptly. Would buy from here again!

I learned about fire retardants and chemical emissions from Modern Nursery, and love that their products have certification badges on the product pages to easily see which are the purest. As a millennial auntie, I've just received my 6th organic crib mattress, this one for my soon-to-arrive nephew. I love being able to help make sure that my friends and family have the safest sleep environment for their little ones and appreciate Modern Nursery's educational posts and attention to detail on testing certificates.

I don’t know if I have ever received such prompt and great customer service! I had a stroller set listed on my registry for a specific color and when the item was purchased, it was purchased on the wrong color. This is a non refundable item so I thought for sure I was going to have a hard time getting it resolved. I called the customer service line on Saturday and and knew I would need to reach out Monday since they were closed but I left a VM anyways. To my surprise, on Monday morning I recorded a text from Millie letting me know she handled the error and the color I wanted would be shipped to me! I didn’t have to call again and beg for the change. It’s honestly the smallest thing that made my day because it was one less task I needed to chase down. Thank you so much Millie for your help and resolving the matter so quickly! I look forward to purchasing the rest of the items with you guys!

I needed an address change, and they worked with me very timely and had no issues. Thank you.

I have had a great experience getting my nursery furniture from Modern Nursery!! My dresser had been out of stock for months, and Modern Nursery was the only retailer I could find that would let me order it with an estimated restock/ship date. Their restock/ship date was very accurate, even a month before it restocked, and customer service was VERY friendly and helpful when I asked about an order status update. Once it shipped, it arrived in 48 hours. I'm really happy I have bought all my nursery furniture with Modern Nursery!

Even though they don’t ship internationally they were prompt replying to my email