Leone G.
Terrible
I never received the order I made on 1 January 2021, three months ago. The support team answered until 23 february and then desappeared. Don't trust this Company
Helping you give your home the look it deserves with our modern appliances.
Olympia Wallets (modernfaucets.co) has 23 customer reviews on Five Star Index, with an average rating of 1.4 out of 5.
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23 approved reviews, newest moderated first
Leone G.
I never received the order I made on 1 January 2021, three months ago. The support team answered until 23 february and then desappeared. Don't trust this Company
Vanni
Extremely bad experience. I ordered the product in November, after more than 4 months I didn't receive anything. I got in touch with the support multiple times and all I was getting was "we're working on the issue, there was delays due to the pandemic, and so on". As of March, 26th I still didn't receive anything. Do not buy here if you don't want to waste your money.
Response from Olympia WalletsMar 27, 2021
Hey Vanni, we're extremely sorry to hear about the experience you had with us :( We'd love to make it right with you and we can definitely have a new faucet expedited to you. Someone from our customer service team will be getting in touch with you today!
VM
If I could give zero stars I would. This company has essentially stolen from me. I ordered a tap over 2months ago which has not been shipped. They sent me another confirmation of order email last week. They never reply to emails. They are just a terrible company and I regret ever buying from them. I genuinely feel robbed. I have requested a refund many many times and no one has replied. I have never been so disappointed. Please avoid at all costs
Response from Olympia WalletsMar 27, 2021
Hey there, we're so sorry to hear about your negative experience. We would love to make it right with you and we are more than happy to offer you a refund. Someone from our customer service team will be reaching out to you today!
Hannah
Never received my order, either. Regretting trusting the webpage. Update April 5th: have not received any email from them for months.
Response from Olympia WalletsMar 27, 2021
Hey Hannah, I'm sorry to hear about the bad experience you’ve had with us. We would love to make this right with you so we will be reaching out to you today to hopefully find a solution! :)
Per A.
Never received what I ordered. Disaster.
Response from Olympia WalletsMar 27, 2021
Hey there, I'm so sorry to hear that you never received your order. We'd love to make things right with you and we can definitely resolve this situation quickly for you. Someone from our customer service department will get in contact with you today! :)
Mariah V.
I love the faucets I ordered from Build Modern. Surprisingly high quality and I’m super excited to be using these faucets in my new home!
Ian A.
I had a great experience with Build Modern. I ordered my Signature Smart Faucet and received it in 4 days! Installation was super easy which I did myself and the touch feature is very responsive.