Hilary K.
Worst customer service I've ever dealt with
Worst customer service I've ever dealt with My order arrived damaged. Getting a response across multiple channels and a return label took MONTHS. They ignored my emails and support texts, and I only got a response once I mentioned legal action. Quality was far below what was advertised, and the whole experience felt like a total scam to me. I would NEVER order from them again, and I'd urge anyone considering it to PURCHASE ELSEWHERE! The hassle is not worth it!
Response from ModablvckOct 17, 2026
We are very sorry for this inconvenience. We would like to speak with you and try to resolve that issue, and maybe offer a way to make you a little bit happier. Let us know what your order number is, or contact us, and our owner will speak with you and try to resolve everything with you. We are sorry for this inconvenience that this order may cause, but I can reassure you that clients are the number one priority for us. That always has been the case in the company. Of course, sometimes we have certain situations, and unfortunately, you have been one of those people. Your comment is super important for us, so we would like to find a way to make you happy.




