MobileSIM Reviews | Read Customer Reviews of mobilesim.com

MobileSIMReviews of mobilesim.com

3.257 reviews
Computers & Phones
107 Technology Parkway, Peachtree Corners Suite 401, Atlanta, Georgia

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MobileSIM

About MobileSIM

MobileSim is an international company that serves expats and travelers around the world, offering top-notch Travel eSIM data plans for borderless connectivity. Our international data eSIMs are designed to provide you with high-speed data, reliable coverage, and affordable rates as you travel around the world. You can choose from a range of eSIM options, including local, regional, or global, depending on your specific needs and preferences. It's easy to get started - make sure you have an eSIM compatible device, purchase the eSIM with the data pack you want, install it, and enjoy your data!What people appreciate about MobileSIM.com:Safe online transactionsMultiple payment methods: all major credit/debit cards or PayPal All currencies accepted for payment, although the online account will display USD, CAD, and other major ones at your choice. User-friendly interfacesFor more info, visit:Buy Travel eSIMCreate New AccountHelp Center

MobileSIM (mobilesim.com) has 57 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.

Also known as: mobilesim.com
Website: mobilesim.com
Category: Computers & Phones
Location: Atlanta, Georgia
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 54% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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MobileSIM reviews

Showing 21 reviews with 1 star · Clear filters

eliza
Mar 6, 2024
don’t recommend unless you’re into getting scammed
successfully received eSIM once, then tried to purchase another after first one ran out, got charged but it said there was an “error” and i didn’t receive the esim. this happened again, just two minutes ago. 26$ out of my account and no eSIM!!!!
Response from MobileSIMMar 6, 2024
Dear Eliza, We want to reach out and extend our sincerest apologies for any inconvenience caused regarding your recent transactions. Rest assured, there will be no charges incurred as these two transactions have been voided. If you have any further questions or concerns, please don't hesitate to reach out. Your satisfaction is our top priority, and we are here to assist you in any way we can. Also, if you need to place a new Travel eSIM order, please do so. It should work without any issues. Thank you for your understanding!
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Linda
Mar 5, 2024
I bought a package and installed it but…
I bought a package and installed it but it doesn’t work
Response from MobileSIMMar 6, 2024
Hi Linda, We are very sorry for the inconvenience. Based on the info we have, we can see you've managed to use the data included in your Travel eSIM. Does the issue persists? Do you still need assistance with anything? We'd love to help you out, so don't forget we provide 24/7 live Customer Support, so contact us anytime night or day or check out our Help Center at: https://www.MobileSim.com/help_center.
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Paul W.
Mar 4, 2024
Couldn't add the e-sim to my phone
Couldn't add the e-sim to my phone. The links didn't work.
Response from MobileSIMMar 5, 2024
Dear Paul, Thank you for your feedback. In order to further help you out we would need the IMEI of the device you are trying to use. Please note that the Travel eSIM is a Data-only eSIM unless it specifically states under the "More Details" section on the Buy page that it also works for Voice & Text for the country you chose. In order to install your Travel eSIM, please follow these steps: - Scan the QR code with your phone's camera. The activation QR code will be available once the order is placed. (*recommended) - Or manually install your Travel eSIM by going to your phone's settings and entering the needed details. Don't forget we provide 24/7 live Customer Support, so contact us anytime night or day or check out our Help Center at: https://www.MobileSim.com/help_center.
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Michael T.
Mar 3, 2024
Didn‘t work.
Didn‘t work.
Response from MobileSIMMar 4, 2024
Dear Michael, Thank you for your feedback. Please note that the Travel eSIM is a Data-only eSIM. We would like to further investigate the issue for you if data did not work. Please provide us with the IMEI of your device and do let us know if your device showed signs of connecting to a local network while trying to use the eSIM. We appreciate your business! Don't forget we provide 24/7 live Customer Support, so contact us anytime night or day or check out our Help Center at: https://www.MobileSim.com/help_center.
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Angela
Feb 29, 2024
Hat leider nicht geklappt
Hat leider nicht geklappt, sodass ich die 24€ in den Sand gesetzt habe. Echt schade.
Response from MobileSIMMar 1, 2024
Dear Angela, We apologize for the inconvenience! Please let us know what kind of device you have (make and model) so that we can provide you with the necessary steps to install your eSIM. Do let us know if you wish to perform this action or if you would better opt for a refund. Here are some instructions on how to install your Travel eSIM: - Scan the QR code with your phone's camera. The activation QR code will be available once the order is placed. (*recommended) - Or manually install your Travel eSIM by going to your phone's settings and entering the needed details. Don't worry, we'll guide you through the process! (*alternatively). Don't forget we provide 24/7 live Customer Support, so contact us anytime night or day or check out our Help Center at: https://www.MobileSim.com/help_center.
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