MobileFun.comReviews of mobilefun.com

So I placed my order about 2 weeks ahead of the date i needed the item for. I even paid extra for shipping because according to the website the item was too valuable to use regular ground shipping. I receive my confirmation email that my order has been processed and will be shipping out the day I placed my order. I wait. Then as the expected delivery date passes i email them because apparently there is no actual way to call anyone. Like most others who had a horrible experience i find out they take 1-2 business days to respond. Well they do respond 2 business days later. According to them my order was stopped for "random security checks" and then asked me to fill out additional information to complete the order. My first issue is if it was stopped why wasnt i notified earlier. I would have gladly filled out the information. At this point i needed the item in 2 business days otherwise its pointless. So i asked them even if i fill out this information can they get it to me in time. If they had any sense of customer service i would expect them to work with me to try to get the item to me. But instead they said they couldnt do it and so i asked them to cancel the order since nobody over there seems to want my business.

Used this company a few years ago and was happy with the product and service. However, my latest experience was appalling. The courier failed to deliver to my address, despite the fact that we were in, lights were on all over the house etc. I emailed Mobilefun's customer dis-service people who took over a day to respond with the unhelpful comment that I should check with my neighbours (already done obviously!!). I emailed Mobilefun to this effect. No reply. Hmmm. Finally spoke to an apologetic lady who promised to despatch the product by Special Delivery along with a "gift" by way of a gesture of goodwill. Imagine my surprise when I received an email about an hour later advising me the product was no longer available, and I should allow 5 days to receive a refund. Guess whether I shall tell everyone I know of my experience? Guess whether I shall ever use this company again?

I purchased cover case for my sony z3 compact mobile. I took a little more time to receive but MobileFun customer service was excellent. They were very quick, offered me all possible alternatives incase I would have missed it. But I received it within the anticipated time limit. I am very happy with their service. I definitely recommend this company to anyone.

I purchased a car holster for my samsung s6. Perfect fit also great service product just as advertised. Fast shipping definitely repeat.

I received my product and it was faulty. I asked company about returning it and they said they would send a new one. Also said, IN WRITING, that if I included receipt for return postage they would reimburse me for that. So I sent the item back, and enclosed the receipt with package, per company's instructions. But the company never refunded me my money for the postage, saying the person who opened the package said there was no receipt, which is a BOLD-FACE LIE. I even sent the photos of the receipt, telling them the cost of postage was $15.29, but they still refused to honor their statement.

Received my products in a timely matter and no complaints!

I am totally thrilled with the options Mobile Fun has for most all mobile phones. Lots of accessories, fast service and easy to work with. I ordered the FlexiShield Blackberry Passpot Case in light blue....the color I saw on the website was exactly the color I received, a bit of turquoise of which looks fantastic on my white phone. I will be using Mobile Fun for all my needs in the future now that I have found them.

Have never had a combination phone case/wallet and was a little hesitant about ordering one. This one for the Samsung Edge caught my eye and it was cool to look at. Arrived quickly and in great shape. I have been using it for two weeks now and love the quality and sturdiness of the case. Would definitely buy another and would recommend the company!