Benji
Don’t bother with this company
Don’t bother with this company. Not only are they slow but they are poor at communicating. I placed an order on the 13th and the tracking number says that that fedex or whoever they use hasn’t even received the package. I tried calling they do not have a customer service phone number and they have not responded to emails. Bummed I’m going to have to report the charges on my credit card as fraud but really not sure what else to do. Save your money and the headache
Response from Men's Luxury OutletNov 14, 2020
Hey Benji, We are so sorry to hear about your poor experience; please let us know your reference number and who you spoke to on the customer service team? We take every customer service request very seriously. I have asked trust pilot to find you so we can get this resolved as we strive to be the shoes that move you. Best, Edit: Benji has been reached and we are looking to solve any issues that occurred.



