Men's Luxury OutletReviews of mlo.shoes

I haven't received my shoes yet. They wont offer me refund. Apparently they lost the shoes it went from shipped to in transit. How does that happen then i keep getting the same email "no update on your order" yes clearly its been more than 7-10 business days and im tired of waiting i just want a refund but can't even get that because the shoes "shipped" yet they never shipped. So i was charged for something i never got last month. I STRONGLY DO NOT RECOMMEND BUYING unless u dont care about losing money

I ORDERED THREE PAIRS OF SHOES ONLY TWO PAIR ARRIVED AND THAT WAS AFTER WAITING A MONTH!! THIS COMPANY TOOK MY MONEY AND SENT ME AN INCOMPLETE ORDER WITH NO RESOLUTION. YOU GUYS SWINDLED THE WRONG PERSON, AND I'M GOING TO BLAST YOU EVERY CHANCE I GET ON EVERY SITE I CAN FIND! DON'T BE FOOLED BY THE PROMOTION "BUY TWO GET ONE FREE OR BUY TWO GET TWO FREE." MLO YOU KNOW WHO I AM AND IF YOU NEED A REMINDER MY ORDER NUMBER IS MLO28582! AND THEE UNHELPFUL INDIVIDUALS THAT WORK FOR YOUR COMPANY AND GAVE ME NO RESULTS WHERE GISELLE AND JUSTIN I'LL SEE YOU ON THE NEXT SITE!

The customer service is very bad they dont have a working number to call for information on your order they only got email and u can't cancel your order once placed very bad service dont buy

I wish I could give this place zero stars. First off please DO NOT order from this company. They get the shoes from Chinese merchants, which makes me wonder if this company is actually minority owned. The tracking they provide is not accurate! It’s like they issue a fake tracking number and when you reach out to them, the tracking is “updated”. I ordered three pair of shoes for my nephew who’s in the Navy. Waited over the “14 business days” and only received two pairs of shoes, when I was suppose to get a third pair free. The so called “logistics part” of the company is sending my third pair now as type this. I no longer want the shoes nor do I need them. I bought the same ones for my nephew before he left the states for a lower price. This is a product that you can purchase on other websites. They said the other shoes are are knockoffs but it’s not true. I have the pictures to prove it. All I want is my money back. Please DO NOT PURCHASE from MLO. I will update if they decide to issue a refund. They DONT issue refunds, only store credits.

My order was delivered to the incorrect address,the tracking app initially displayed an entry stating address was adjusted. I tried to call customer support they don't take calls. I emailed them, and did not get a response. You are risking your money, if you do bussiness with them.

their processing takes forever! you can’t even track you order! and the worse i pay additional for expedite shipping and ask them where’s my product through email they said my item was not shipped through DHL and i have to wait 2-3 weeks! never ever buy on this scam website save your money update: it’s been a month since i placed my order and still don’t have it! customer service said they cannot provide any tracking details or cannot locate my package and can’t give me a refund what a joke right! stay away don’t buy save time and money for stress free!

I ordered my shoes oct 27th and still waiting on my order. As of now the status says received, I desperately needed these shoes for my job. I need answers ASAP

I should've listened to the people that wrote bad reviews. This store gives the run around on your order regarding shipment and I would assume refunds too—as I am trying to get one now. The order took way longer than the expected time to process which is 1-4 business days (mines took 9 days). Thus after contacting them about my long processing order on not receiving my package I was told it was shipped on October 28 and is in transit. They told me it would take 1-2 weeks to get to my location but my shipment as stated from the tracking number was never shipped yet till this day. It is now November 10th and November 11th is the two week Mark. When I called the shipment company in charge of my package they stated they are still waiting on the store for the package. That was last the straw I was patient and all but it's clear this store is not reliable—do not be in my position find a better store.