They claim we received the shoes but we haven't. They added a $60 extra fee on as well and expected us to pay more monthly even though we didn't sign up for anything. Total scam!
BM
Brian M.
Why have I been charged twice for 1…
Why have I been charged twice for 1 pair of shoes I purchased this has happened before?
MI
miacraig
scam ripoff
shoes were never delivered even after 2 months, customer service is useless…. and they snuck in a recurring $59.95 monthly charge for some VIP bs!! avoid completely!!!
JD
James D.
Simply a SCAM COMPANY
Simply a SCAM COMPANY. Low quality product, I wore them three times before the corded lace eyelets fell apart. Then, like many others here, they slipped in a $59.95 MONTHLY membership for the privilege to look at their shoes, best I could tell. You get nothing for the membership and don’t even know you have it until you see it on your credit card. My opinion is they should be charged with fraud. This companies business model is built on deception! Just stay away and write the Attorney General if you have suffered through a purchase here.
AU
AUSTIN
Waiting for over 2 years
Ive been waiting for my shoes for over 2 years now, in the beginning they kept saying "in 1 or 2 months" and now it looks like the website doesn't even work anymore. I never received my shoes. Even after paying. Does anyone know if the CEO has been jailed yet?
MB
Michael B.
If I could give them negative stars I…
If I could give them negative stars I would this company is a complete scam! You are not just buying a pair of crappy drop ship shoe that doesn’t even have a logo on it, you will also be charged for some supposed VIP membership at $60 a month which gives you absolutely nothing… man I wish I could find the owner
VI
Vick
Fake Chinese company
Don’t buy shoes from them. They sold me fake On Cloud sneakers
JA
Jake
BEWARE! STAY AWAY FROM THIS SHADY COMPANY THAT HITS YOU WITH A MONTHLY CHARGE WHEN YOU ORDER FROM THEM!!
BEWARE!! While my shoe order from this company did process and arrive just fine, and the shoes themselves were of adequate quality and met my expectations of what they looked like, this company is shady and will throw in a $59 monthly recurring fee to your attached payment method without your knowledge or consent. When you put your order together on their website and get your cart ready for checkout, you'll see an included "item" in your cart, already added to your order, called "MLO VIP" membership or something along those lines. No description about it or anything, it's just there and says "$0" so you sort of just assume it's a perk they're adding in for free. Well, it most certainly is not.....a few days after your order, you'll be hit with the first $59 charge to your payment method, followed by another one next month around the same date, and so on and so on. I did not even notice it until 3 months in I happened to be browsing my card statement and saw a pending $59 charge for MLO VIP membership which I then noticed they had done for the previous 2 months as well and then followed the rabbit hole down through internet reviews, where i found massive amounts of fellow customers here on Trustpilot that experienced the same thing. I had to immediately contact my financial institution and disputed all 3 of the membership charges. Luckily for me, they were able to dispute them successfully and I was refunded for all 3 monthly payments. They have no direct contact info other than a basic customer support email which they never replied back to me when I reached out to them and which, in this day and age, should tell you something fishy if they don't even provide a direct contact phone number. Do yourself a favor and STAY AWAY from this company....any company sneakily throwing in a $59 a month membership fee should be a company that you want no part of. Just look at all the other Trustpilot reviews for this company that are saying the exact same thing as me.
