Men's Luxury OutletReviews of mlo.shoes

I placed 2 orders a month ago...neither arrived to date. Tracking information is not updated or missing entirely and no response to emails...looks like I'm going to have to contest the charges

Unfortunately when you order, it takes over a month to arrive, the quality is not the best. The tracking info is never updated. When you reach out, it takes days before an answer and when they do,nothing gets solved. I ask for a refund and they completely ignored me. Overall I'm not content with product because the product was meant as a gift and it doesnt even come in a box. I had to find one myself and on top of that remove the extra glue.

I ordered on Nov 25th 2020 as a birthday gift to myself and haven't heard anything about a delivery date. It's Jan 13,2021 still nothing. REFUND was asked for, still no word. Take this order and shove it!!!!! NEVER ORDER FROM THIS DUMP SITE

This is Truly unbelievable, I ordered 2 more pair of shoes making it a total of 5 that I have purchased from MLO l really love the Shoe's but, There seems to always be a problem.. it has now been 8 days since I purchased them on January 3,with order# 37222 and I Still don't have a tracking number, this is Truly Unbelievable can Anyone please Explain this??? This is Just total. B.S.

The shipping is either horribly mismanaged or they are thief’s. I have been assisting hundreds of thousands of businesses in multiple phases of their life cycles for almost 20 years and have never seen this issue. Their statement for shipping contradicts what their customer service reps state. The reps can’t even get the date correct of when the order was placed or to my original point the other perspective is that they’re being dishonest because they are lying and stealing information. I would strongly advise anyone swayed by the MLO story to go elsewhere for shoes. I can’t even rate the shoe because they still haven’t gotten here after a month of waiting even though multiple other companies have had no issue in this pandemic getting things here in a normal timeframe.

Do not buy shoes from this company. This company has horrible customer service. I purchased shoes in December I still have not received them to date is January 7. I reached out to customer service three separate times, their customer service team responded by saying why do I want to cancel my order and I haven’t heard anything back from the company. I wish you could see the email they sent back horrible customer service. I normally never write reviews but this company really push my buttons how they respond it to me I asked to cancel my order to date I have no resolution I will continue to share my experience with everybody so they know do not support this company. During these times of Covid when people are low on money how dare does company treat people like this during these rough times. They should be ashamed of their selves

I would stay away as much I can because I do not trust this company at all. So I ordered 3 pairs for about $300 on Dec 18th 2020. I paid $60 for expedite shipping thinking I would get before the Jan 5th 2021 according to what their information said on their website. So as it was getting close, the tracking number that I needed had taking so long so I had to contact them to give me some information and oh by the way they responses to my email sometimes takes 3 days and that is why I posted my first review about them. So recently I received the tracking and today I was trying to track my package and it say failed attempt because DHL try to deliver my package in Seattle WA...but I am in Tucker GA. So I would warn you so you do not go through this frustration because I was looking forward to get my package by tomorrow Jan 5th let me forget it and may be my money is gone too. So its up to. I provided my info to the CEO who reached out through in a reply for my order number and I provided them with it about 2 days ago and I have not heard anything other than tracking my package today according to the DHL tracking number they gave and it was being delivered in Seattle WA.

I’ll go barefoot before I order from MLO again. They have excuse after excuse rather it be the pandemic or USPS. Ordered November 27th, received December 31st. Shoes came from China, which was not known to me at time of order. As for the shoes, they are shipped inside of a black bag tightly wrapped in white shipping plastic that fit in my standard mailbox. Shoes look like a cheap Knockoff. Glad I bought them on Black Friday at 70% off and didn’t pay full price. I’m a shoe fanatic and every pair I own are the same size. However, the pair I just received are a size larger than normal. To big of a hassle to return and wait who knows how long for another pair. Will make great shoes to mow the lawn in. Don’t waste your time or money.