Men's Luxury OutletReviews of mlo.shoes

Ordered for my partner just over 6 weeks ago. The trainers look great, but on one of the trainers the connections for the trainers have snapped. Contacted customer services to be told the warranty is 14days and offered 15% discount on the next order which was is currently standard discount anyway. Not going to use a discount when the quality of the original order was so bad and only lasted 6 weeks. Paid over £60 for a trainer to last 6 weeks, not good quality and poor service to match. I expected better. Updated:- Credit where credit is due, MLO have reacted to this feedback and recognised the issue and so I have adjusted my review based on this. No company is perfect, but should be judged on how they react to customer feedback and to be fair, they have reacted really well since I’ve flagged this up on here, although would have been ideal if the issue was sorted initially. That said, it sounds like they are striving to learn and improve, and accept responsibility where it’s relevant, so fair play to them. The trainers are really comfy and look great so have adjusted the score to reflect product feedback too.

Very good shoes. Light and comfortable Excellent support from the customer service department 👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻

I received a pair of MLO Motives that I instantly fell in love. Unfortunately within the first hour of wearing them the threading that holes the lace loops tore so the shoes were not tieable. I sent MLO customer service an email and within minutes Jenny responded and set me up for a replacement pair of shoes. The responsiveness of the MLO team was refreshing and I’m incredibly happy with the experience. Excited to receive my new pair and hopeful that this was just a manufacturing fluke!!

so i ordered my shoes on the 27th of july and havent gotten them. lucky for me ive been hit up by like 3 execs and there giving me a free pair of shoes from there US warehouse. we will see if this is fr but for now im pretty optimistic.

Shoes took a while to come but that’s ok. Shoes are really light and comfy and I got a lot of compliments when I wore them for the first time. Would like it if they had a size or two bigger but not too many complaints form me. Love the style, good comfort and I can wear them most places 4/5

Great shoes. Shipping could be handled much better wasn’t sure if I was getting any after 3 months went by. Aside from that super comfortable and lightweight.

Shoes are amazing and comfortable. They took a few weeks to get here, but I wear them everyday! Would recommend!

These shoes are life-changing. I love that I can get designer shoes for premium prices!