Men's Luxury OutletReviews of mlo.shoes

Ordered 2 pair of shoes for my son's on December 7th. Still no shoes, tracking info just says awaiting courier pickup but yet when I email customer service they claim they were shipped on December 13th and to check tracking info... When I send screenshots of tracking info showing they've not been shipped they just said to be patient that they've shipped. I filed a dispute with cashapp who even with proof refuses to help me get my money back bc I made the purchase even tho I didnt get the merchandise.

NEVER RECEIVED IT.

Do no order shoes - placed order in August and still do not have the shoes -- funny enough got emails asking me to review shoes that I never received.

The company does not send their shoes. Out of a total of 4 shoes, with one being a gift for the other ones that didn’t come only one came, and it was one from my initial order of 3 shoes. Although they refunded me, it takes 3 months to determine that your shoes are not coming which I think is a waste of time and should be shortened to one month. In addition, I’ve seen several reviews of the same thing happening to others which is very disappointing. They need to work on supplying customers with what they bought.

Ordered a pair of shoes back in August 2022 it is now Jan 2023. I never received the order supposedly it got lost in transit. I emailed them back in November and that is what the person emailed back. It got lost in transit they were going to order and resend another one out. I haven't heard anything from them since November 2022. At this point I just want my money back and never going to order from this site again. By the time I do if ever receive the shoes that I ordered my son will not fit in them!

Almost 1 month since ordered and no shipping record.

Terrible experience! Do not buy from MLO. There is a total lack of communication and clarity from their company related to shipping, shipping times, etc. I ordered on December 13th and I'm writing this review on January 4th. As of now, I still have no information on where my order is because the tracking link only shows that the order has been received. I wrote and complained to customer service because I had been expecting to receive my order within a couple of weeks. No help. They were unable to provide any clarity on when I might receive my order or even where it is. My guess is their business model is de facto drop shipping from some Chinese factory and they don't have any idea on how their shipping partner operates. Go read the comments on their Instagram posts. I am not the only one with this exact same problem. DO NOT BUY FROM MLO.

I still haven’t received my purchase 🥴