Men's Luxury OutletHigh-end items at affordable prices.
Men's Luxury Outlet (mlo.shoes) has 638 customer reviews on Five Star Index, with an average rating of 2.0 out of 5.
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Holli W.
I ordered shoes April 2023, for my boyfriend as a birthday gift. It is now September 27, 2023, and I still have not received the shoes. I continuously email them. I cannot get a refund. I hope the shoes do arrive eventually.
Consumer
DO NOT BUY. I purchased shoes over 90 days ago and have sent maybe 40 emails and the customer support is horrible and i haven’t received my shoes. ITS A SCAM!
Shelle
This is the most horrible place to order shoes from. I ordered in June of 2023 and haven't received my money or shoes. I have asked for a refund over and over again. Do yourself a favor and do not order anything from mlo company. There ought to be a lawsuit against this place for taking people's money.
Jose G.
Dishonest, ordered shoes November 2022 and still waiting, what goes around comes around and I hope it hits you hard,
happyCustomer
Like many others, I was tricked into giving this company my money with seemingly no plan on their end to deliver any product to me. On the shoe's main landing page where you pick your size, there is ZERO mention of the concept of "pre-production". NONE. It is the smallest gray fine print on the item once it is already in your cart. Clearly they are hoping you don't see it. Beyond that, I've gotten products on pre-production before and they came with an expected production/shipping timeline estimate. It has been 6 full months since I placed this order, and every time I reach out to customer service they just say that I ordered a "pre-production" product and I'll get an email when it ships. Could be 6 more months, could be 6 years. I guess they just have carte blanche to call it "pre-production" forever and never actually make a product? The intentionally misleading checkout process combined with the very shady and informationless responses from the support team lead me to believe that this company is either scamming people badly or collecting money to pay past debts and they are struggling to actually fulfill new orders.
Larry
terrible. ordered shoes 5 months ago. Did not send shoes. Refused to refund payment. customer service terrible. Avoid!!!
Brett P.
This is a scam ! nothing ever arrives
Greg P.
Terrible Company-SCAM Do not order anything from this company!
