David S.
Was not impressed with sound
I had a song mixed and mastered. I was not impressed with the sound. It sounded like they just applied an effect on the whole song. And when we told them we didn’t like the direction, they changed it, but again just sounded like they slapped a different effect on it. I’m no expert on this but it seemed kind of automated and not very skilled, even though they described what they did in an interesting way. In the end, our artist liked the original mix we sent them better, and we got our first time buyer refund. I will say that they were very helpful and responsive to my many emails and questions.
Response from Mix Studios OnlineJul 23, 2018
Hey David, Sorry to hear your experience was not as expected. We can't win them all but we do make sure we handle each and every situation as fair as possible. Many factors can affect the outcome when mixing and mastering online. We hope you give us another shot with another song and artist sometime in the future. Till then, have a good time making music!